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Here is yet another version...

I had started with my own arrangement of questions yesterday that I was 
going to send out and blended together what Jacki had done as well. I got 
the questions down by about a half a page. 

A few notes:
1. I started the interview with the environment, which I think is very 
helpful because that provides much of the context for the subsequent 
discussion. 
2. I tried to combine and remove redundant questions when possible and I 
put those at the end with comments. Questions that I added are in blue. 
3. I added all the Role-specific questions in green.

To me, this seems to flow better as I imagine interviewing a participant. 
Any feedback?

Jeff

Jeff Calcaterra
IBM SmartCloud Entry User Experience Design and Research
STG UI Patent Board Chair
email: jacalcat at us.ibm.com




From:   Jacki Bauer <jacki.bauer at RACKSPACE.COM>
To:     "Kruithof, Piet" <pieter.c.kruithof-jr at hp.com>, 
Cc:     "Gallagher, Phyllis" <phyllis.gallagher at hp.com>, 
"openstack-personas at lists.openstack.org" 
<openstack-personas at lists.openstack.org>, Liz Blanchard 
<lsurette at redhat.com>
Date:   03/24/2014 01:02 PM
Subject:        Re: [Openstack-personas] link to persona interview 
questions



In an attempt to consolidate questions, I went ahead and sorted all of the 
questions by theme. Almost all the questions are variations on the 
following:
What do you do?
How often do you do it?
Who do you work with?
How do you do it?
What do you do it on / Where do you do it?
What are your priorities?
What are your problems?
Here’s the document with the sorted questions - 
https://docs.google.com/document/d/1E4eujvFhtvBBAuADT9OymXNCkczDV_BpUlje-4Dm2-U/edit?usp=sharing

Obviously we won’t ask people these vague questions, but do the categories 
represent what we want to learn? Can we eliminate any? Maybe we can come 
up with one or two main questions per category and leave the others as 
sub-questions/conversation helpers.

Feel free to leave comments or vote on priorities in the Google doc. 

-J






On Mar 23, 2014, at 12:27 AM, Kruithof, Piet <pieter.c.kruithof-jr at hp.com> 
wrote:

Here is a link to the interview questions for the OpenStack Personas. 
 
https://docs.google.com/forms/d/1bQFygy9RGCam_Nw9xyrXPSY0TxwIcGALTsuSeir-M5s/edit?usp=sharing
 
One word of warning – there are a lot of questions!  It feels like we may 
need to reduce it a bit or consolidate some of the questions.
 
Piet
 
Pieter Kruithof, MS, CPE
UX Design and Research Lead
Cloud OS

pieter.c.kruithof-jr at hp.com
T +1 970 8981918
M +1 512 5762844
 
"If you think good design is expensive, you should look at the cost of bad 
design.”
Dr. Ralf Speth, CEO Jaguar

Hewlett-Packard Company
3404 E Harmony Rd.
FTC06
Fort Collins, CO 80528-9544
USA


 
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