Open Stack

Can we include the details of this usability survey topics under User
Personas wiki or Etherpad?


On Thu, Feb 13, 2014 at 1:12 PM, Dave Neary <dneary at redhat.com> wrote:

> Hi,
>
> Would be very interesting for me to see in the "Launching an instance"
> scenario what happens in a bare first-login situation. "Create an
> internal network", "create a router", "connect internal net to router &
> set external net as gateway", "create Floating IPs" are all totally
> non-obviou ssteps if your endgame is being able to SSH into the instance
> (which is, I think, a reasonable target for the endgame).
>
> Cheers,
> Dave.
>
> On 02/13/2014 09:56 PM, Liz Blanchard wrote:
> >
> > On Feb 13, 2014, at 3:40 PM, Kruithof, Piet <pieter.c.kruithof-jr at hp.com
> > <mailto:pieter.c.kruithof-jr at hp.com>> wrote:
> >
> >> BTW - it would be great if anyone could recommend an operator that
> >> would be interested in participating in the study.  Currently, the
> >> biggest barrier is lack of people....
> >>
> >> Also, we need 4-6 scenarios/task to have people complete as part of
> >> the study.  Any recommendations would be welcome and potentially
> >> increase the likelihood of being invited to observe.
> >
> > Here are some ideas for a few basic scenarios/tasks for a self-service
> > Horizon user...
> >
> > Scenario: Launching an instance
> > Individual Tasks:
> > -Create a security key pair. (Could be set up optionally before test)
> > -Create a network. (Could be set up optionally before test)
> > -Import an image. (Could be optional)
> > -Launch an instance using security key pair X, network Y, and image Z.
> > (Could add in additional requirements such as size or number of
> > instances to launch.)
> > -Confirm that instance was launched successfully.
> >
> > Scenario: Understand how many vCPUs are currently in use vs. how much
> > quota is left.
> > Individual Tasks:
> > -Check out Overview Page to review current quota use/limit details.
> >
> > Scenario: Take a snapshot of an Instance to save for later use.
> > Individual Tasks:
> > -Either Launch an instance successfully, or identify a running instance
> > in the instance view.
> > -Choose to take a snapshot of that instance.
> > -Confirm that the snapshot was successful.
> >
> > Scenario: Launch an instance from a snapshot.
> > Individual Tasks:
> > -Choose to either create an instance and boot from a snapshot, or
> > identify a snapshot to create an instance from.
> > -Confirm that the instance was started successfully.
> >
> > Scenario: Launch an instance that boots from a specific volume.
> > Individual Tasks:
> > -Create a volume (Could be set up optionally before test)
> > -Launch an instance using Volume X as a boot source.
> >
> > Liz
> >
> >
> >>
> >> Piet
> >>
> >> *From:* Meingast, Melissa
> >> *Sent:* Thursday, February 13, 2014 1:17 PM
> >> *To:* Ju Lim; Liz Blanchard
> >> *Cc:* <openstack-personas at lists.openstack.org
> >> <mailto:openstack-personas at lists.openstack.org>>
> >> *Subject:* Re: [Openstack-personas] Participants needed for Horizon
> >> usability study
> >>
> >> We may want to use a different sample for the persona effort, if we
> >> can get enough interest in participating, to try to get the cleanest
> >> data possible and broaden our reach.
> >>
> >> *From:* Ju Lim [mailto:julim at redhat.com]
> >> *Sent:* Thursday, February 13, 2014 10:57 AM
> >> *To:* Liz Blanchard
> >> *Cc:* <openstack-personas at lists.openstack.org
> >> <mailto:openstack-personas at lists.openstack.org>>
> >> *Subject:* Re: [Openstack-personas] Participants needed for Horizon
> >> usability study
> >>
> >> Hi Piet:
> >>
> >> As mentioned offline, I'm also happy to help in whatever way help is
> >> needed, observation note-taking, analysis, finding people to
> >> participate, etc.  Do keep us in the loop and will be happy to block
> >> of time to help make this possible on my side.
> >>
> >> Thank you and Melissa for spearheading this effort.  As part of the
> >> study, can we also try to ask if the participants might like to be
> >> interviewed for the personas effort that is underway?  Thoughts?
> >>
> >> Thanks again,
> >> Ju
> >>
> >> On Feb 13, 2014, at 11:43 AM, Liz Blanchard <lsurette at redhat.com
> >> <mailto:lsurette at redhat.com>> wrote:
> >>
> >>
> >>
> >>
> >> On Feb 12, 2014, at 5:08 PM, Kruithof, Piet
> >> <pieter.c.kruithof-jr at hp.com <mailto:pieter.c.kruithof-jr at hp.com>>
> wrote:
> >>
> >>
> >>
> >> Hi Liz,
> >>
> >> Melissa Meingast will be running the usability study for us.  We still
> >> need to have some discussion internally on who should participate, but
> >> would suspect that individulas willing to actively participate will be
> >> given priority.  We are planning to meet as a group at the end of each
> >> day to discuss what we observed as a team.
> >>
> >> It would also be helpful to have a virtual whiteboard where observers
> >> can leave comments.
> >>
> >> Sounds great, Piet. Keep me in the loop on where you head with this.
> >>
> >> Best,
> >> Liz
> >>
> >>
> >>
> >>
> >> Piet
> >>
> >> *From:* Liz Blanchard [mailto:lsurette at redhat.com]
> >> *Sent:* Wednesday, February 12, 2014 11:01 AM
> >> *To:* Kruithof, Piet
> >> *Cc:* <openstack-personas at lists.openstack.org
> >> <mailto:openstack-personas at lists.openstack.org>>
> >> *Subject:* Re: [Openstack-personas] Participants needed for Horizon
> >> usability study
> >>
> >>
> >> On Feb 12, 2014, at 1:39 PM, Kruithof, Piet
> >> <pieter.c.kruithof-jr at hp.com <mailto:pieter.c.kruithof-jr at hp.com>>
> wrote:
> >>
> >>
> >>
> >>     HP is planning to run a usability study of Horizon during the week
> >>     of February 24^th .   The intent is to feed the results of the
> >>     study back to the community.
> >>
> >>     Let me know if you, or anyone you know, would be interested in
> >>     participating in the study.   We are specifically looking for
> >>     Cloud Operators, but do not need to have experience with OpenStack.
> >>
> >>
> >> Sounds like a great effort, Piet. Let me know if I can assist in
> >> running the Usability Test in any way. If you don't need any help
> >> would there be an option for me to observe?
> >>
> >> Thanks!
> >> Liz
> >>
> >>
> >>
> >>
> >>     Thanks,
> >>
> >>     Piet
> >>
> >>
> >>     Pieter Kruithof, MS, CPE*
> >>     *UX Design and Research Lead
> >>     Cloud OS
> >>
> >>     pieter.c.kruithof-jr at hp.com <mailto:pieter.c.kruithof-jr at hp.com>
> >>     T +1 970 8981918
> >>     M +1 512 5762844
> >>
> >>     "If you think good design is expensive, you should look at the
> >>     cost of bad design."
> >>     Dr. Ralf Speth, CEO Jaguar
> >>
> >>     Hewlett-Packard Company
> >>     3404 E Harmony Rd.
> >>     FTC06
> >>     Fort Collins, CO 80528-9544
> >>     USA
> >>
> >>     <image001.jpg> <http://www.hp.com/>
> >>
> >>     _______________________________________________
> >>     openstack-personas mailing list
> >>     openstack-personas at lists.openstack.org
> >>     <mailto:openstack-personas at lists.openstack.org>
> >>
> http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas
> >>
> >>
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> >> openstack-personas at lists.openstack.org
> >> <mailto:openstack-personas at lists.openstack.org>
> >> http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas
> >
> >
> >
> > _______________________________________________
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> >
>
> --
> Dave Neary - Community Action and Impact
> Open Source and Standards, Red Hat - http://community.redhat.com
> Ph: +33 9 50 71 55 62 / Cell: +33 6 77 01 92 13
>
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>



-- 
Thanks,
-Sriram
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