<div dir="ltr">Can we include the details of this usability survey topics under User Personas wiki or Etherpad? </div><div class="gmail_extra"><br><br><div class="gmail_quote">On Thu, Feb 13, 2014 at 1:12 PM, Dave Neary <span dir="ltr"><<a href="mailto:dneary@redhat.com" target="_blank">dneary@redhat.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi,<br>
<br>
Would be very interesting for me to see in the "Launching an instance"<br>
scenario what happens in a bare first-login situation. "Create an<br>
internal network", "create a router", "connect internal net to router &<br>
set external net as gateway", "create Floating IPs" are all totally<br>
non-obviou ssteps if your endgame is being able to SSH into the instance<br>
(which is, I think, a reasonable target for the endgame).<br>
<br>
Cheers,<br>
Dave.<br>
<div class=""><br>
On 02/13/2014 09:56 PM, Liz Blanchard wrote:<br>
><br>
> On Feb 13, 2014, at 3:40 PM, Kruithof, Piet <<a href="mailto:pieter.c.kruithof-jr@hp.com">pieter.c.kruithof-jr@hp.com</a><br>
</div><div><div class="h5">> <mailto:<a href="mailto:pieter.c.kruithof-jr@hp.com">pieter.c.kruithof-jr@hp.com</a>>> wrote:<br>
><br>
>> BTW – it would be great if anyone could recommend an operator that<br>
>> would be interested in participating in the study. Currently, the<br>
>> biggest barrier is lack of people….<br>
>><br>
>> Also, we need 4-6 scenarios/task to have people complete as part of<br>
>> the study. Any recommendations would be welcome and potentially<br>
>> increase the likelihood of being invited to observe.<br>
><br>
> Here are some ideas for a few basic scenarios/tasks for a self-service<br>
> Horizon user…<br>
><br>
> Scenario: Launching an instance<br>
> Individual Tasks:<br>
> -Create a security key pair. (Could be set up optionally before test)<br>
> -Create a network. (Could be set up optionally before test)<br>
> -Import an image. (Could be optional)<br>
> -Launch an instance using security key pair X, network Y, and image Z.<br>
> (Could add in additional requirements such as size or number of<br>
> instances to launch.)<br>
> -Confirm that instance was launched successfully.<br>
><br>
> Scenario: Understand how many vCPUs are currently in use vs. how much<br>
> quota is left.<br>
> Individual Tasks:<br>
> -Check out Overview Page to review current quota use/limit details.<br>
><br>
> Scenario: Take a snapshot of an Instance to save for later use.<br>
> Individual Tasks:<br>
> -Either Launch an instance successfully, or identify a running instance<br>
> in the instance view.<br>
> -Choose to take a snapshot of that instance.<br>
> -Confirm that the snapshot was successful.<br>
><br>
> Scenario: Launch an instance from a snapshot.<br>
> Individual Tasks:<br>
> -Choose to either create an instance and boot from a snapshot, or<br>
> identify a snapshot to create an instance from.<br>
> -Confirm that the instance was started successfully.<br>
><br>
> Scenario: Launch an instance that boots from a specific volume.<br>
> Individual Tasks:<br>
> -Create a volume (Could be set up optionally before test)<br>
> -Launch an instance using Volume X as a boot source.<br>
><br>
> Liz<br>
><br>
><br>
>><br>
>> Piet<br>
>><br>
</div></div>>> *From:* Meingast, Melissa<br>
>> *Sent:* Thursday, February 13, 2014 1:17 PM<br>
>> *To:* Ju Lim; Liz Blanchard<br>
>> *Cc:* <<a href="mailto:openstack-personas@lists.openstack.org">openstack-personas@lists.openstack.org</a><br>
>> <mailto:<a href="mailto:openstack-personas@lists.openstack.org">openstack-personas@lists.openstack.org</a>>><br>
>> *Subject:* Re: [Openstack-personas] Participants needed for Horizon<br>
<div class="">>> usability study<br>
>><br>
>> We may want to use a different sample for the persona effort, if we<br>
>> can get enough interest in participating, to try to get the cleanest<br>
>> data possible and broaden our reach.<br>
>><br>
</div>>> *From:* Ju Lim [mailto:<a href="mailto:julim@redhat.com">julim@redhat.com</a>]<br>
>> *Sent:* Thursday, February 13, 2014 10:57 AM<br>
>> *To:* Liz Blanchard<br>
>> *Cc:* <<a href="mailto:openstack-personas@lists.openstack.org">openstack-personas@lists.openstack.org</a><br>
>> <mailto:<a href="mailto:openstack-personas@lists.openstack.org">openstack-personas@lists.openstack.org</a>>><br>
>> *Subject:* Re: [Openstack-personas] Participants needed for Horizon<br>
<div class="">>> usability study<br>
>><br>
>> Hi Piet:<br>
>><br>
>> As mentioned offline, I'm also happy to help in whatever way help is<br>
>> needed, observation note-taking, analysis, finding people to<br>
>> participate, etc. Do keep us in the loop and will be happy to block<br>
>> of time to help make this possible on my side.<br>
>><br>
>> Thank you and Melissa for spearheading this effort. As part of the<br>
>> study, can we also try to ask if the participants might like to be<br>
>> interviewed for the personas effort that is underway? Thoughts?<br>
>><br>
>> Thanks again,<br>
>> Ju<br>
>><br>
>> On Feb 13, 2014, at 11:43 AM, Liz Blanchard <<a href="mailto:lsurette@redhat.com">lsurette@redhat.com</a><br>
</div><div class="">>> <mailto:<a href="mailto:lsurette@redhat.com">lsurette@redhat.com</a>>> wrote:<br>
>><br>
>><br>
>><br>
>><br>
>> On Feb 12, 2014, at 5:08 PM, Kruithof, Piet<br>
</div><div class="">>> <<a href="mailto:pieter.c.kruithof-jr@hp.com">pieter.c.kruithof-jr@hp.com</a> <mailto:<a href="mailto:pieter.c.kruithof-jr@hp.com">pieter.c.kruithof-jr@hp.com</a>>> wrote:<br>
>><br>
>><br>
>><br>
>> Hi Liz,<br>
>><br>
>> Melissa Meingast will be running the usability study for us. We still<br>
>> need to have some discussion internally on who should participate, but<br>
>> would suspect that individulas willing to actively participate will be<br>
>> given priority. We are planning to meet as a group at the end of each<br>
>> day to discuss what we observed as a team.<br>
>><br>
>> It would also be helpful to have a virtual whiteboard where observers<br>
>> can leave comments.<br>
>><br>
>> Sounds great, Piet. Keep me in the loop on where you head with this.<br>
>><br>
>> Best,<br>
>> Liz<br>
>><br>
>><br>
>><br>
>><br>
>> Piet<br>
>><br>
</div>>> *From:* Liz Blanchard [mailto:<a href="mailto:lsurette@redhat.com">lsurette@redhat.com</a>]<br>
>> *Sent:* Wednesday, February 12, 2014 11:01 AM<br>
>> *To:* Kruithof, Piet<br>
>> *Cc:* <<a href="mailto:openstack-personas@lists.openstack.org">openstack-personas@lists.openstack.org</a><br>
>> <mailto:<a href="mailto:openstack-personas@lists.openstack.org">openstack-personas@lists.openstack.org</a>>><br>
>> *Subject:* Re: [Openstack-personas] Participants needed for Horizon<br>
<div class="">>> usability study<br>
>><br>
>><br>
>> On Feb 12, 2014, at 1:39 PM, Kruithof, Piet<br>
</div><div class="">>> <<a href="mailto:pieter.c.kruithof-jr@hp.com">pieter.c.kruithof-jr@hp.com</a> <mailto:<a href="mailto:pieter.c.kruithof-jr@hp.com">pieter.c.kruithof-jr@hp.com</a>>> wrote:<br>
>><br>
>><br>
>><br>
>> HP is planning to run a usability study of Horizon during the week<br>
</div>>> of February 24^th . The intent is to feed the results of the<br>
<div class="">>> study back to the community.<br>
>><br>
>> Let me know if you, or anyone you know, would be interested in<br>
>> participating in the study. We are specifically looking for<br>
>> Cloud Operators, but do not need to have experience with OpenStack.<br>
>><br>
>><br>
>> Sounds like a great effort, Piet. Let me know if I can assist in<br>
>> running the Usability Test in any way. If you don’t need any help<br>
>> would there be an option for me to observe?<br>
>><br>
>> Thanks!<br>
>> Liz<br>
>><br>
>><br>
>><br>
>><br>
>> Thanks,<br>
>><br>
>> Piet<br>
>><br>
>><br>
</div>>> Pieter Kruithof, MS, CPE*<br>
>> *UX Design and Research Lead<br>
>> Cloud OS<br>
>><br>
>> <a href="mailto:pieter.c.kruithof-jr@hp.com">pieter.c.kruithof-jr@hp.com</a> <mailto:<a href="mailto:pieter.c.kruithof-jr@hp.com">pieter.c.kruithof-jr@hp.com</a>><br>
<div class="">>> T <a href="tel:%2B1%20970%208981918" value="+19708981918">+1 970 8981918</a><br>
>> M <a href="tel:%2B1%20512%205762844" value="+15125762844">+1 512 5762844</a><br>
>><br>
>> "If you think good design is expensive, you should look at the<br>
>> cost of bad design.”<br>
>> Dr. Ralf Speth, CEO Jaguar<br>
>><br>
>> Hewlett-Packard Company<br>
>> 3404 E Harmony Rd.<br>
>> FTC06<br>
>> Fort Collins, CO 80528-9544<br>
>> USA<br>
>><br>
</div>>> <image001.jpg> <<a href="http://www.hp.com/" target="_blank">http://www.hp.com/</a>><br>
<div class="">>><br>
>> _______________________________________________<br>
>> openstack-personas mailing list<br>
>> <a href="mailto:openstack-personas@lists.openstack.org">openstack-personas@lists.openstack.org</a><br>
</div>>> <mailto:<a href="mailto:openstack-personas@lists.openstack.org">openstack-personas@lists.openstack.org</a>><br>
<div class="">>> <a href="http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas" target="_blank">http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas</a><br>
>><br>
>><br>
>> _______________________________________________<br>
>> openstack-personas mailing list<br>
>> <a href="mailto:openstack-personas@lists.openstack.org">openstack-personas@lists.openstack.org</a><br>
</div>>> <mailto:<a href="mailto:openstack-personas@lists.openstack.org">openstack-personas@lists.openstack.org</a>><br>
<div class="im HOEnZb">>> <a href="http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas" target="_blank">http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas</a><br>
><br>
><br>
><br>
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><br>
<br>
</div><span class="HOEnZb"><font color="#888888">--<br>
Dave Neary - Community Action and Impact<br>
Open Source and Standards, Red Hat - <a href="http://community.redhat.com" target="_blank">http://community.redhat.com</a><br>
Ph: <a href="tel:%2B33%209%2050%2071%2055%2062" value="+33950715562">+33 9 50 71 55 62</a> / Cell: <a href="tel:%2B33%206%2077%2001%2092%2013" value="+33677019213">+33 6 77 01 92 13</a><br>
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</div></div></blockquote></div><br><br clear="all"><div><br></div>-- <br><div>Thanks,</div><div>-Sriram</div>
</div>