Hi, We didn't have a lot of people attend this session (most likely because it was schedule at 5:30 so many probably went off to dinner), but those that did attend provided great input. Coverage of the session can be found at this etherpad: https://etherpad.openstack.org/p/YVR-ops-customer-onboarding One major item that was recommended was to really begin using the OSOPS github group for training and on-boarding documentation. Some examples were Welcome Emails, Abandoned Resource Emails, and Training Modules. I recommend that anyone that has a comment, suggestion, or idea to use the operators list to get the word out to as many people as possible. Thanks Joe -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.openstack.org/pipermail/openstack-operators/attachments/20150525/faff083e/attachment.html>