Open Stack

Nice work Angus ... great idea. Would love to see more of this.

-S

________________________________
From: Angus Salkeld [asalkeld at mirantis.com]
Sent: Friday, October 24, 2014 1:32 AM
To: OpenStack Development Mailing List (not for usage questions)
Subject: [openstack-dev] [all] How can we get more feedback from users?

Hi all

I have felt some grumblings about usability issues with Heat templates/client/etc..
and wanted a way that users could come and give us feedback easily (low barrier). I started an etherpad (https://etherpad.openstack.org/p/heat-useablity-improvements) - the first win is it is spelt wrong :-O

We now have some great feedback there in a very short time, most of this we should be able to solve.

This lead me to think, "should OpenStack have a more general mechanism for users to provide feedback". The idea is this is not for bugs or support, but for users to express pain points, requests for features and docs/howtos.

It's not easy to improve your software unless you are listening to your users.

Ideas?

-Angus
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