[openstack-dev] [all] Scale out bug-triage by making it easier for people to contribute

Dolph Mathews dolph.mathews at gmail.com
Mon Nov 17 19:25:57 UTC 2014

As someone who has spent quite a bit of time triaging bugs, I'd be hugely
in favor of this. I'd probably be willing to pitch in on additional
projects, as well.

Is there already tooling for this built around Launchpad, or do we have to
roll our own?

With storyboard.openstack.org looming on the horizon, should such an effort
be put on the back burner for now?

On Mon, Nov 17, 2014 at 10:46 AM, Flavio Percoco <flavio at redhat.com> wrote:

> Greetings,
> Regardless of how big/small bugs backlog is for each project, I
> believe this is a common, annoying and difficult problem. At the oslo
> meeting today, we're talking about how to address our bug triage
> process and I proposed something that I've seen done in other
> communities (rust-language [0]) that I consider useful and a good
> option for OpenStack too.
> The process consist in a bot that sends an email to every *volunteer*
> with 10 bugs to review/triage for the week. Each volunteer follows the
> triage standards, applies tags and provides information on whether the
> bug is still valid or not. The volunteer doesn't have to fix the bug,
> just triage it.
> In openstack, we could have a job that does this and then have people
> from each team volunteer to help with triage. The benefits I see are:
> * Interested folks don't have to go through the list and filter the
> bugs they want to triage. The bot should be smart enough to pick the
> oldest, most critical, etc.
> * It's a totally opt-in process and volunteers can obviously ignore
> emails if they don't have time that week.
> * It helps scaling out the triage process without poking people around
> and without having to do a "call for volunteers" every meeting/cycle/etc
> The above doesn't solve the problme completely but just like reviews,
> it'd be an optional, completely opt-in process that people can sign up
> for.
> Thoughts?
> Flavio
> [0] https://mail.mozilla.org/pipermail/rust-dev/2013-April/003668.html
> --
> @flaper87
> Flavio Percoco
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