[openstack-dev] [all] Scale out bug-triage by making it easier for people to contribute

Flavio Percoco flavio at redhat.com
Mon Nov 17 16:46:19 UTC 2014


Regardless of how big/small bugs backlog is for each project, I
believe this is a common, annoying and difficult problem. At the oslo
meeting today, we're talking about how to address our bug triage
process and I proposed something that I've seen done in other
communities (rust-language [0]) that I consider useful and a good
option for OpenStack too.

The process consist in a bot that sends an email to every *volunteer*
with 10 bugs to review/triage for the week. Each volunteer follows the
triage standards, applies tags and provides information on whether the
bug is still valid or not. The volunteer doesn't have to fix the bug,
just triage it.

In openstack, we could have a job that does this and then have people
from each team volunteer to help with triage. The benefits I see are:

* Interested folks don't have to go through the list and filter the
bugs they want to triage. The bot should be smart enough to pick the
oldest, most critical, etc.

* It's a totally opt-in process and volunteers can obviously ignore
emails if they don't have time that week.

* It helps scaling out the triage process without poking people around
and without having to do a "call for volunteers" every meeting/cycle/etc

The above doesn't solve the problme completely but just like reviews,
it'd be an optional, completely opt-in process that people can sign up


[0] https://mail.mozilla.org/pipermail/rust-dev/2013-April/003668.html

Flavio Percoco
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