Open Stack

Hi Martinx,

> From: "Martinx - ジェームズ" <thiagocmartinsc at gmail.com>
> To: openstack at lists.openstack.org
> Sent: Friday, December 27, 2013 7:56:35 AM
> Subject: Re: [Openstack] Neutron Router disappeared from Dashboard,	but tenant works
> 
> Guys,
> 
> After clicking on a "Tenant Router", like this:
> 
> http://controller/project/routers/f572af38-cc50-4c9f-b863-5a167c0ec3d3/
> 
> 
> I'm seeing the following error:
> 
> 
> Error: Unable to retrieve an external network
> "bb43d3f0-8c1a-4844-aaac-7068a6771588".
> 
> But, this is very weird, since this Tenant Router IS connected to the
> External Network right now! It just disappeared from some parts of OpenStack
> (it still works but I am unable to see it).
> 
> Neutron log shows:
> 
> http://paste.openstack.org/show/57348/

I'm not sure, but it looks to me like if it couldn't really find the resource in the database.

a few questions:

1) Which version of neutron & Horizon are you using?
2) Is the database in the same host?, some kind of special configuration, HA, etc? 
3) When that happens, could you check with neutron CLI that the network does really exist?
4) If it 3 == NO, could you check it's on the database itself?

> 
> After clicking on http://controller/project/routers/ with a Tenant User
> (Member role) - Dashboard shows:
> 
> "Something went wrong!
> 
> An unexpected error has occurred. Try refreshing the page. If that doesn't
> help, contact your local administrator."
> 
> Apache error log shows:
> 
> http://paste.openstack.org/show/57347/
> 
> 
> Can someone help me, please?! I need to understand what's going on with my
> cloud and fix it according... =)
> 
> Thanks!
> Thiago
> 
> 
> On 22 December 2013 03:34, Martinx - ジェームズ < thiagocmartinsc at gmail.com >
> wrote:
> 
> 
> 
> Guys,
> 
> I'm facing a weird problem here... I'm using "Per-Tenant Routers with Private
> Networks" and, sometimes the "routers disappears" from the Dashboard and an
> error is triggered when I try to access the page
> http://controller/project/routers/ - look:
> 
> 
> http://paste.openstack.org/show/55979/
> 
> 
> Also, under /project/networks/, the Network Diagram doesn't show the External
> Network, only the tenant cloud appear there, look:
> 
> Missing External Network:
> 
> 
> 
> What can I do?!
> 
> Last time this happened, I restarted both controller and network node to fix
> it but, this time, I can not put it to work anymore.
> 
> Please, help!
> 
> Tks
> Thiago
> 
> 
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