[Openstack-personas] Persona meeting in Austin

Kruithof, Piet pieter.c.kruithof-jr at hp.com
Thu Aug 27 15:27:11 UTC 2015


Apologies - the question was intended for Aminah.

MustŠgetŠcoffee...


Piet Kruithof
Sr UX Architect, HP Helion Cloud
PTL, OpenStack UX project


"For every complex problem, there is a solution that is simple, neat and
wrong.²

H L Menken





On 8/27/15, 9:23 AM, "Kruithof, Piet" <pieter.c.kruithof-jr at hp.com> wrote:

>BTW.  Hayat (Intel Open Source UX) is interested in conducting a series
>of interviews to understand the installation experience for OpenStack.
>Where you or someone in your organization interested in participating?  I
>imagine the interview would last no more than an hour.
>
>Cheers,
>
>Piet
>
>
>Piet Kruithof
>Sr UX Architect, HP Helion Cloud
>PTL, OpenStack UX project
>
>"For every complex problem, there is a solution that is simple, neat and
>wrong.²
>
>H L Menken
>
>
>From: "Aminah.Nailor at wellsfargo.com<mailto:Aminah.Nailor at wellsfargo.com>"
><Aminah.Nailor at wellsfargo.com<mailto:Aminah.Nailor at wellsfargo.com>>
>Date: Thursday, August 27, 2015 at 9:19 AM
>To: "julim at redhat.com<mailto:julim at redhat.com>"
><julim at redhat.com<mailto:julim at redhat.com>>, Piet Kruithof
><pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>
>Cc: "itzshamail at gmail.com<mailto:itzshamail at gmail.com>"
><itzshamail at gmail.com<mailto:itzshamail at gmail.com>>,
>"lsurette at redhat.com<mailto:lsurette at redhat.com>"
><lsurette at redhat.com<mailto:lsurette at redhat.com>>,
>"lih at us.ibm.com<mailto:lih at us.ibm.com>"
><lih at us.ibm.com<mailto:lih at us.ibm.com>>,
>"gregh at us.ibm.com<mailto:gregh at us.ibm.com>"
><gregh at us.ibm.com<mailto:gregh at us.ibm.com>>,
>"hayat.benchenaa at intel.com<mailto:hayat.benchenaa at intel.com>"
><hayat.benchenaa at intel.com<mailto:hayat.benchenaa at intel.com>>,
>"jacalcat at us.ibm.com<mailto:jacalcat at us.ibm.com>"
><jacalcat at us.ibm.com<mailto:jacalcat at us.ibm.com>>,
>"sdoyle at redhat.com<mailto:sdoyle at redhat.com>"
><sdoyle at redhat.com<mailto:sdoyle at redhat.com>>,
>"openstack-personas at lists.openstack.org<mailto:openstack-personas at lists.op
>enstack.org>" 
><openstack-personas at lists.openstack.org<mailto:openstack-personas at lists.op
>enstack.org>>
>Subject: RE: Persona meeting in Austin
>
>Thanks, yes, please include me.  MUCH appreciated!
>
>Aminah Nailor
>Phone 404.973.7729
>Aminah.Nailor at wellsfargo.com<mailto:Aminah.Nailor at wellsfargo.com>
>
>From: Ju Lim [mailto:julim at redhat.com]
>Sent: Thursday, August 27, 2015 11:14 AM
>To: Kruithof, Piet
>Cc: Shamail Tahir; Liz Blanchard; Stan Haozhe Li; Greg Hintermeister;
>Benchenaa, Hayat; Jeffrey A Calcaterra; Serena Doyle;
>openstack-personas at lists.openstack.org<mailto:openstack-personas at lists.ope
>nstack.org>; Nailor, Aminah
>Subject: Re: Persona meeting in Austin
>
>Including Aminah Nailor as she has expressed interest in helping in this
>effort as well as the OpenStack Personas mailing list so that others are
>aware of this effort and can chime in if they wish to contribute.
>
>Thanks,
>Ju
>
>On Thu, Aug 27, 2015 at 10:58 AM, Kruithof, Piet
><pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>> wrote:
>Hiya,
>
>My manager still needs to review (scrub) the HP cloud roles document.
>However, I did want to point yo at some additional resources:
>
>Personas developed by the UX working group (in progress, draft):
>https://wiki.openstack.org/wiki/Personas
>https://wiki.openstack.org/wiki/PersonaPotentialRoles
>
>One of the approaches was to organize the personas as ecosystems that
>shape user roles and goals.  This was driven by one of the findings that
>attitudes about OpenStack vary significantly based on the type of
>business.
>https://wiki.openstack.org/wiki/OpenStack_Personas
>
>Data collected from the persona interviews about a year ago:
>https://docs.google.com/spreadsheets/d/1CslXeXMUDNv1DsBEVSZWJbGmPnejJW-Pzk
>IWege5-ZA/edit?usp=sharing
>
>A couple of other things.  We could potentially decide that there is
>enough data and its just a matter of refining and creating a presentation
>around the personas.  If that¹s the case, we could consider pivoting and
>using the time in Austin as a strategy session for community UX work.
>
>
>Cheers,
>
>Piet
>
>
>
>
>
>
>Piet Kruithof
>Sr UX Architect, HP Helion Cloud
>PTL, OpenStack UX project
>
>"For every complex problem, there is a solution that is simple, neat and
>wrong.²
>
>H L Menken
>
>
>From: Shamail Tahir
><itzshamail at gmail.com<mailto:itzshamail at gmail.com><mailto:itzshamail at gmail
>.com<mailto:itzshamail at gmail.com>>>
>Date: Wednesday, August 26, 2015 at 9:30 PM
>To: Piet Kruithof 
><pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pi
>eter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>>
>Cc: Liz Blanchard 
><lsurette at redhat.com<mailto:lsurette at redhat.com><mailto:lsurette at redhat.co
>m<mailto:lsurette at redhat.com>>>, Ju Lim
><julim at redhat.com<mailto:julim at redhat.com><mailto:julim at redhat.com<mailto:
>julim at redhat.com>>>, Stan Haozhe Li
><lih at us.ibm.com<mailto:lih at us.ibm.com><mailto:lih at us.ibm.com<mailto:lih at us
>.ibm.com>>>, Greg Hintermeister
><gregh at us.ibm.com<mailto:gregh at us.ibm.com><mailto:gregh at us.ibm.com<mailto:
>gregh at us.ibm.com>>>, "Benchenaa, Hayat"
><hayat.benchenaa at intel.com<mailto:hayat.benchenaa at intel.com><mailto:hayat.
>benchenaa at intel.com<mailto:hayat.benchenaa at intel.com>>>, Jeffrey A
>Calcaterra 
><jacalcat at us.ibm.com<mailto:jacalcat at us.ibm.com><mailto:jacalcat at us.ibm.co
>m<mailto:jacalcat at us.ibm.com>>>, Serena Doyle
><sdoyle at redhat.com<mailto:sdoyle at redhat.com><mailto:sdoyle at redhat.com<mail
>to:sdoyle at redhat.com>>>
>Subject: Re: Persona meeting in Austin
>
>Hi everyone,
>
>Thanks for letting me participate in this working session.  Piet and I
>met at the operators summit (during the product WG session) and connected
>on this topic since the Product WG is writing user stories to discuss
>features/functionality.  As a part of the user story, we have to specify
>actors/personas and, currently, we have not defined any standardized
>personas.  I look forward to working with this team and being able to
>share the work done here with the Product WG team.
>
>I will most likely have to attend remotely but I will try my best to be
>there in person if possible.
>
>Here is a sample user story currently in our repository:
>https://github.com/openstack/openstack-user-stories/blob/master/user-stori
>es/draft/rollingupgrades.rst
>
>--
>Thanks,
>Shamail Tahir
>t: @ShamailXD
>tz: Eastern Time
>
>On Wed, Aug 26, 2015 at 10:50 PM, Kruithof, Piet
><pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pi
>eter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>> wrote:
>As an aside,  I went ahead and scrubbed HP¹s cloud roles document but
>still need to have my manager review it.  Hopefully by end of week.
>
>Piet
>
>
>Piet Kruithof
>Sr UX Architect, HP Helion Cloud
>PTL, OpenStack UX project
>
>"For every complex problem, there is a solution that is simple, neat and
>wrong.²
>
>H L Menken
>
>
>From: Liz Blanchard
><lsurette at redhat.com<mailto:lsurette at redhat.com><mailto:lsurette at redhat.co
>m<mailto:lsurette at redhat.com>>>
>Date: Wednesday, August 26, 2015 at 11:06 AM
>To: Ju Lim 
><julim at redhat.com<mailto:julim at redhat.com><mailto:julim at redhat.com<mailto:
>julim at redhat.com>>>
>Cc: Stan Haozhe Li
><lih at us.ibm.com<mailto:lih at us.ibm.com><mailto:lih at us.ibm.com<mailto:lih at us
>.ibm.com>>>, Greg Hintermeister
><gregh at us.ibm.com<mailto:gregh at us.ibm.com><mailto:gregh at us.ibm.com<mailto:
>gregh at us.ibm.com>>>, "Benchenaa, Hayat"
><hayat.benchenaa at intel.com<mailto:hayat.benchenaa at intel.com><mailto:hayat.
>benchenaa at intel.com<mailto:hayat.benchenaa at intel.com>>>, Jeffrey A
>Calcaterra 
><jacalcat at us.ibm.com<mailto:jacalcat at us.ibm.com><mailto:jacalcat at us.ibm.co
>m<mailto:jacalcat at us.ibm.com>>>, Piet Kruithof
><pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pi
>eter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>>, Serena
>Doyle 
><sdoyle at redhat.com<mailto:sdoyle at redhat.com><mailto:sdoyle at redhat.com<mail
>to:sdoyle at redhat.com>>>
>Subject: Re: Persona meeting in Austin
>
>Hi all,
>
>Thanks for including me in the conversation. I won't be able to travel
>this year so I won't be able to attend this in person unfortunately. I
>know that F2F is much preferred for these types of activities, so I look
>forward to hearing how it goes and hope to be able to learn from the work
>you all do and apply it while designing!
>
>Best,
>Liz
>
>On Wed, Aug 26, 2015 at 12:13 PM, Ju Lim
><julim at redhat.com<mailto:julim at redhat.com><mailto:julim at redhat.com<mailto:
>julim at redhat.com>>> wrote:
>Hi Stan et al:
>
>I agree F2F is preferable; however, with the upcoming OpenStack Summit in
>Tokyo, I'm trying to reduce traveling that month (as it puts a lot of
>burden on my family).
>
>That being said, I'd be happy to participate and collaborate remotely.
>Additionally, we might be able to get more participation if we provide
>remote collaboration capabilities -- if we're interested in additional
>folks joining in this effort.
>
>Thanks,
>Ju
>
>
>On Wed, Aug 26, 2015 at 12:00 PM, Stan Haozhe Li
><lih at us.ibm.com<mailto:lih at us.ibm.com><mailto:lih at us.ibm.com<mailto:lih at us
>.ibm.com>>> wrote:
>
>Hi Ju,
>
>Face to face collaboration would be ideal as we have collaborative spaces
>designed for design collaborations.
>
>But we can also use tools to facilitate remote collaboration, like
>Mura.ly for post-it sessions, Ziggy Cameras to project sketches over
>video streams, etc.
>
>-Stan
>
>[Inactive hide details for Ju Lim ---08/26/2015 10:34:59 AM---Hi Piet:
>I'm indifferent about the dates other than it should be w]Ju Lim
>---08/26/2015 10:34:59 AM---Hi Piet: I'm indifferent about the dates
>other than it should be way before the
>
>From: Ju Lim 
><julim at redhat.com<mailto:julim at redhat.com><mailto:julim at redhat.com<mailto:
>julim at redhat.com>>>
>To: "Kruithof, Piet"
><pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pi
>eter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>>
>Cc: Stan Haozhe Li/Austin/IBM at IBMUS, Greg
>Hintermeister/Rochester/IBM at IBMUS, Jeffrey A
>Calcaterra/Raleigh/IBM at IBMUS, Liz Blanchard
><lsurette at redhat.com<mailto:lsurette at redhat.com><mailto:lsurette at redhat.co
>m<mailto:lsurette at redhat.com>>>, Serena Doyle
><sdoyle at redhat.com<mailto:sdoyle at redhat.com><mailto:sdoyle at redhat.com<mail
>to:sdoyle at redhat.com>>>, "Benchenaa, Hayat"
><hayat.benchenaa at intel.com<mailto:hayat.benchenaa at intel.com><mailto:hayat.
>benchenaa at intel.com<mailto:hayat.benchenaa at intel.com>>>
>Date: 08/26/2015 10:34 AM
>
>Subject: Re: Persona meeting in Austin
>________________________________
>
>
>
>Hi Piet:
>
>I'm indifferent about the dates other than it should be way before the
>Tokyo Summit.  I'm not sure about the travel but can definitely do it
>remotely via video conferencing like last time.  Any thoughts about
>remote participation?
>
>Thoughts?
>
>Thanks,
>Ju
>
>
>On Wed, Aug 26, 2015 at 11:01 AM, Kruithof, Piet
><pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pi
>eter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>> wrote:
>
>Ccing a few folks (who may be attending)
>
>Ju, Liz, Jeff, Serena and Hyat,
>
>See below.
>
>The meeting will be in Austin.  Do you have a preference?  I would like
>to do Option #3.
>
>Piet
>
>Piet Kruithof
>Sr UX Architect, HP Helion Cloud
>PTL, OpenStack UX project
>
>"For every complex problem, there is a solution that is simple, neat and
>wrong.²
>
>H L Menken
>
>
>From: Stan Haozhe Li
><lih at us.ibm.com<mailto:lih at us.ibm.com><mailto:lih at us.ibm.com<mailto:lih at us
>.ibm.com>><mailto:lih at us.ibm.com<mailto:lih at us.ibm.com><mailto:lih at us.ibm.
>com<mailto:lih at us.ibm.com>>>>
>Date: Wednesday, August 26, 2015 at 8:54 AM
>To: Piet Kruithof 
><pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pi
>eter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>><mailto:piet
>er.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.
>c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>>>
>Cc: Greg Hintermeister
><gregh at us.ibm.com<mailto:gregh at us.ibm.com><mailto:gregh at us.ibm.com<mailto:
>gregh at us.ibm.com>><mailto:gregh at us.ibm.com<mailto:gregh at us.ibm.com><mailto
>:gregh at us.ibm.com<mailto:gregh at us.ibm.com>>>>
>Subject: Re: Persona meeting in Austin
>
>
>It's actually 5th and 6th of October instead of 2nd and 3rd.
>
>A couple options are:
>
>1. Keep the workshop to be 2 days, and stay late during these two days.
>
>2. We can schedule the workshop from 4th to 6th, so that we have three
>days, but this would require people to come on Sunday.
>
>3. We can use the collaborative space on 5th and 6th, and use a different
>space on 7th, but this would require we move all artifacts generated in
>the workshop late on 6th.
>
>-Stan
>
>
>[Inactive hide details for "Kruithof, Piet" ---08/25/2015 08:17:08
>PM---What do you think?  I¹m kind of torn because we may nee]"Kruithof,
>Piet" ---08/25/2015 08:17:08 PM---What do you think?  I¹m kind of torn
>because we may need more than two days to work on the personas.
>
>From: "Kruithof, Piet"
><pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pi
>eter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>><mailto:piet
>er.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.
>c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>>>
>To: Stan Haozhe Li/Austin/IBM at IBMUS
>Cc: Greg Hintermeister/Rochester/IBM at IBMUS
>Date: 08/25/2015 08:17 PM
>Subject: Re: Persona meeting in Austin
>
>________________________________
>
>
>
>What do you think?  I¹m kind of torn because we may need more than two
>days to work on the personas.  However, the 12-14th is a bit close to the
>summit and won¹t leave us a lot of time to prepare the personas.
>
>Piet
>
>
>Piet Kruithof
>Sr UX Architect, HP Helion Cloud
>PTL, OpenStack UX project
>
>"For every complex problem, there is a solution that is simple, neat and
>wrong.²
>
>H L Menken
>
>
>From: Stan Haozhe Li
><lih at us.ibm.com<mailto:lih at us.ibm.com><mailto:lih at us.ibm.com<mailto:lih at us
>.ibm.com>><mailto:lih at us.ibm.com<mailto:lih at us.ibm.com><mailto:lih at us.ibm.
>com<mailto:lih at us.ibm.com>>><mailto:lih at us.ibm.com<mailto:lih at us.ibm.com><
>mailto:lih at us.ibm.com<mailto:lih at us.ibm.com>>>>
>Date: Tuesday, August 25, 2015 at 2:07 PM
>To: Piet Kruithof 
><pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pi
>eter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>><mailto:piet
>er.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.
>c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>><mailto:pieter.c
>.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kr
>uithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>>>
>Cc: Greg Hintermeister
><gregh at us.ibm.com<mailto:gregh at us.ibm.com><mailto:gregh at us.ibm.com<mailto:
>gregh at us.ibm.com>><mailto:gregh at us.ibm.com<mailto:gregh at us.ibm.com><mailto
>:gregh at us.ibm.com<mailto:gregh at us.ibm.com>>><mailto:gregh at us.ibm.com<mailt
>o:gregh at us.ibm.com><mailto:gregh at us.ibm.com<mailto:gregh at us.ibm.com>>>>
>Subject: Re: Persona meeting in Austin
>
>
>Hi Piet,
>
>Thanks for reaching out, I was just about to email you on this.
>
>I've been trying to secure rooms for the persona workshop, and initially
>I try to book the collaborative spaces with movable whiteboards that we
>have in the design studio. However, due to limited availability and vast
>demand, the earliest days these spaces would be available are: 2nd and
>3rd October and 12 to 14 October.
>
>Would these two times work?
>
>I'm still looking for rooms at other buildings that might be available
>earlier, but I think these design spaces are ideal for a persona workshop.
>
>-Stan
>
>[Inactive hide details for "Kruithof, Piet" ---08/25/2015 02:54:26
>PM---Hi Stan | Hi Greg, Hope all is well.]"Kruithof, Piet" ---08/25/2015
>02:54:26 PM---Hi Stan | Hi Greg, Hope all is well.
>
>From: "Kruithof, Piet"
><pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pi
>eter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>><mailto:piet
>er.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.
>c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>><mailto:pieter.c
>.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kr
>uithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>>>
>To: Stan Haozhe Li/Austin/IBM at IBMUS, Greg
>Hintermeister/Rochester/IBM at IBMUS
>Date: 08/25/2015 02:54 PM
>Subject: Persona meeting in Austin
>
>________________________________
>
>
>
>Hi Stan | Hi Greg,
>
>Hope all is well.
>
>I was wondering whether you have thought about the proposed persona
>workshop.  Where you still interested in hosting in Austin?  If so, what
>dates did you have in mind?
>
>Piet
>
>
>
>
>
>Piet Kruithof
>Sr UX Architect, HP Helion Cloud
>PTL, OpenStack UX project
>
>"For every complex problem, there is a solution that is simple, neat and
>wrong.²
>
>H L Menken
>
>
>[attachment "graycol.gif" deleted by Stan Haozhe Li/Austin/IBM]
>
>
>
>--
>Ju Lim
>Red Hat
>Office: 978-399-0422<tel:978-399-0422><tel:978-399-0422<tel:978-399-0422>>
>Mobile: 781-507-1323<tel:781-507-1323><tel:781-507-1323<tel:781-507-1323>>
>Email: 
>julim at redhat.com<mailto:julim at redhat.com><mailto:julim at redhat.com<mailto:j
>ulim at redhat.com>>
>IRC: julim
>
>
>
>
>--
>Ju Lim
>Red Hat
>Office: 978-399-0422<tel:978-399-0422><tel:978-399-0422<tel:978-399-0422>>
>Mobile: 781-507-1323<tel:781-507-1323><tel:781-507-1323<tel:781-507-1323>>
>Email: 
>julim at redhat.com<mailto:julim at redhat.com><mailto:julim at redhat.com<mailto:j
>ulim at redhat.com>>
>IRC: julim
>
>
>
>
>
>
>
>
>--
>Ju Lim
>Red Hat
>Office: 978-399-0422
>Mobile: 781-507-1323
>Email: julim at redhat.com<mailto:julim at redhat.com>
>IRC: julim
>
>
>_______________________________________________
>openstack-personas mailing list
>openstack-personas at lists.openstack.org
>http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas




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