[Openstack-operators] Fwd: [openstack-dev] [nova] I'm going to expire open bug reports older than 18 months.

Markus Zoeller mzoeller at linux.vnet.ibm.com
Fri May 27 14:59:30 UTC 2016

On 27.05.2016 15:47, Vincent Legoll wrote:
> Hello,
> Le 27/05/2016 15:25, Markus Zoeller a écrit :
>> I don't see a benefit in leaving very old bug reports open when nobody
>> is working on it (again, a resource problem). Closing it (with "Won't
>> Fix") is explicit and easy to query. The information is not lost. This
>> does*not*  mean we don't care about the reported issues. It's simply
>> just more than we can currently handle.
> Are you sure "won't fix" is the right message you want to convey to the
> users that at least came to report something ?
> Isn't there an "expired" status or something else better suited ?
> "Won't fix" is a very strong message for a user.
> At least put a message explaining this is not really "we don't want to
> fix it" but "we expired old stale bugs"...

You're right, there is a status "Expired" which can be set by a script
(but not the web UI). I don't have a strong reason to not use it.

As explained in the original email, I intend to add this comment to the
expired bug reports:

     This is an automated cleanup. This bug report got closed because
     it is older than 18 months and there is no open code change to
     fix this. After this time it is unlikely that the circumstances
     which lead to the observed issue can be reproduced.
     If you can reproduce it, please:
     * reopen the bug report
     * AND leave a comment "CONFIRMED FOR: <RELEASE_NAME>"
       Only still supported release names are valid.
       valid example: CONFIRMED FOR: LIBERTY
       invalid example: CONFIRMED FOR: KILO
     * AND add the steps to reproduce the issue (if applicable)

I'm open for suggestions to make this sound better. Thanks for this

Regards, Markus Zoeller (markus_z)

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