[Openstack-operators] Operations use cases/pain points
Matt Joyce
matt at nycresistor.com
Thu Nov 8 20:48:46 UTC 2012
+1
On Thu, Nov 8, 2012 at 12:35 PM, George Georgalis <george at galis.org> wrote:
> Inline.
>
> On Thu, Nov 8, 2012 at 11:47 AM, Matt Joyce <matt at nycresistor.com> wrote:
>>
>> I think it's a great idea to develop a process for operators to go
>> through in suggesting work for dev teams. One that alleviates a lot
>> of the burden of having to know what is and is not a valid bug or blue
>> print. If the operations contributors can work together to self solve
>> problems and promote real issues that's a win for everyone. Low
>> barrier of entry for operators of the stack, plus quality bug reports
>> and blue prints.
>>
>> I really like the idea.
>>
>
> Me too. An advantage of this wiki approach is understanding and
> visualization of the pain points, from different perspectives. If an issue
> is clearly a feature request or bug it probably doesn't need a wiki entry
> and should go straight to the bug tracker. However, if a specific
> requirement is undefined, requires code refactoring or the objective of a
> functionality varies from site to site; then a better understanding is
> needed before a solution can be executed. Wiki seems ideal to establish
> resolve before formalizing into a specific issue, at which point, the bug
> tracker is exquisitely engineered for the task :)
>
> -George
>
>>
>>
>
> --
> George Georgalis, (415) 894-2710, http://www.galis.org/
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