Open Stack

On 09/01/2014 09:27 AM, Erlon Cruz wrote:
> On Fri, Aug 29, 2014 at 5:03 PM, Stefano Maffulli <stefano at openstack.org>
> wrote:
> 
>> On Fri 29 Aug 2014 12:47:00 PM PDT, Elizabeth K. Joseph wrote:
>>> Third-party-request
>>>
>>> This list is the new place to request the creation or modification of
>>> your third party account. Note that old requests sent to the
>>> openstack-infra mailing list don't need to be resubmitted, they are
>>> already in the queue for creation.
>>
>> I'm not happy about this decision: creating new lists is expensive, it
>> multiplies entry points for newcomers, which need to be explained *and*
>> understood. We've multiplying processes, rules, points of contact and
>> places to monitor, be aware of... I feel overwhelmed. I wonder how much
>> worse that feeling is for people who are not 150% of their time
>> following discussions online and offline on all OpenStack channels.
>>
>>
> I feel the same. As a new comer to openstack community, I can say that
> digging all projects Wikis searching for information is very cumbersome. In
> fact It took some months to get subscribed in all channels that where
> relevant to me. But, who knows if I'm missing some at this very moment.
> 
> 
Your experience is common, Erlon, simply because setting up a third
party ci system was never designed for newcomers to OpenStack. The third
party process assumes familiarity with OpenStack at the very least as a
developer, since our first 3 to 5 systems were created by regular
contributors. We never imagined that people with zero experience with
OpenStack would be setting up a third party ci system as their first
objective, but that has proven to be the case.

Given the volume, and level of experience with open source, new
operators are bringing with them we, and specifically I, am overwhelmed
with what folks need to accomplish their goals.

Trying to make this experience less overwhelming was a motivating factor
behind setting up the third party weekly meetings and setting goals for
these meetings.

https://wiki.openstack.org/wiki/Meetings/ThirdParty#Goals_for_Third_Party_meetings

You can see from reading the goals that one of our objectives is to have
documentation in one place. Due to the nature of pressure from many
sources on operators we haven't gotten very far in that goal, but it is
still a goal and we are working towards it. I welcome your participation
in continuing to move in the direction of that goal.

Thanks Erlon,
Anita.


>> Are you sure that a mailing list is the most appropriate way of handling
>> requests? Aren't bug trackers more appropriate instead?  And don't we
>> have a bug tracker already?
>>
>>> It would also be helpful for third party operators to join this
>>> mailing list as well as the -announce list in order to reply when they
>>> can to distribute workload and support new participants to thethird
>>> party community.
>>
>> What makes you think they will join a list called 'request'? It's a
>> request: I file a request, get back what I asked for, I say goodbye.
>> Doesn't sound like a place for discussions.
>>
>> Also, if the problem with third-party operators is that they don't stick
>> around, how did you come to the conclusion that two more mailing lists
>> would solve (or help solving) the problem?
>>
>>
>> --
>> Ask and answer questions on https://ask.openstack.org
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>>
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>>
> 
> 
> 
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