Unable to snapshot instances on backend storage

Rajat Dhasmana rdhasman at redhat.com
Tue Nov 15 05:58:08 UTC 2022


Hi Derek,

When you select the "Create new volume" in Horizon (assumption), there is a
cinder volume created which contains the image (bootable) and the instance
is backed by it.
When you perform the snapshot creation operation on that instance, a cinder
snapshot of that volume is created and a glance image is registered
pointing to it.

Based on the scenario you described, the cinder snapshot operation seems to
be failing. I would suggest you to check the following:

1) Which OpenStack version are you using?
1) Which cinder backend are you using?
2) Checking the nova logs and cinder logs (api, sch, vol) for any possible
errors
3) Try to create a cinder volume, attach it, and try to snapshot it (Note
that we've removed the requirement of a force flag since xena so you will
need to provide force=True if you're on a pre-xena version).

We've faced a recent issue related to snapshot create operation[1], maybe
that's related.

[1] https://bugs.launchpad.net/python-cinderclient/+bug/1995883

-
Rajat Dhasmana


On Thu, Nov 10, 2022 at 3:46 PM Derek O keeffe <derekokeeffe85 at yahoo.ie>
wrote:

> Hi all,
>
> When we create an instance and leave the "Create new volume" option as no
> then we can manage the instance with no issues (migrate, snapshot, etc..)
> These instances are saved locally on the compute nodes.
>
> When we create an instance and select "Create new volume" yes the instance
> is spun up fine on our backend storage with no obvious issues (reachable
> with ping & ssh. shutdown, restart, networking, etc.. all fine) however,
> when we try to snapshot it or migrate it it fails. We can however take
> volume snapshots of volumes that we have created and are stored on the same
> shared backend.
>
> Has anyone came across this or maybe a pointer as to what they may think
> is causing it? It sounds to us as if nova try's to create a snapshot of the
> VM but thinks it's a volume maybe?
>
> Any help greatly appreciated.
>
> Regards,
> Derek
>
>
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