[community/MLs] Measuring ML Success

Andrii Ostapenko anost1986 at gmail.com
Mon Mar 8 19:56:43 UTC 2021

Hi Jimmy,

Stackalytics [0] currently tracks emails identifying and grouping them
by author, company, module (with some success).
To answer your challenge we'll need to add a grouping by thread, but
still need some criteria to mark thread as possibly unanswered. E.g.
threads having a single message or only messages from a single author,
or if the last message in a thread contains a question mark.

With no additional information marking thread as closed explicitly,
all this will still be a guessing, producing candidates for unanswered

Thank you for bringing this up!

[0] https://www.stackalytics.io/?metric=emails

On Mon, Mar 8, 2021 at 12:48 PM Jimmy McArthur <jimmy at openstack.org> wrote:
> Hi All -
> Over the last six months or so, we've had feedback from people that feel their questions die on the ML or that are missing ask.openstack.org.  I don't think we should open up the ask.openstack.org can of worms, by any means.  However, I wanted to find out if there was any software out there we could use to track metrics on which questions go unanswered on the ML.  Everything I've found is very focused on email marketing, which is not what we're after.  Would love to try to get some numbers on individuals that are trying to reach out to the ML, but just aren't getting through to anyone.
> Assuming we get that, I feel like it would be an easy next step to do a monthly or bi-monthly check to reach out to these potential new contributors.  I realize our community is busy and people are, by and large, volunteering their time to answer these questions.  But as hard as that is, it's also tough to pose new questions to a community you're unfamiliar with and then hear crickets.
> Open to other ideas/thoughts :)
> Cheers!
> Jimmy

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