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On Mon, 2020-05-18 at 18:11 +0200, Balázs Gibizer wrote:
> Hi,
> 
> [This is a topic from the PTG etherpad [0]. As the PTG time is 
> intentionally kept short, let's try to discuss it or even conclude it 
> before the PTG]
> 
> We have more than 800 open bugs in nova [1] and the oldest is 8 years 
> old.
> Can we close old bugs?
realitically i think yes but we might want to mark them in some way so we
know it may or may not have been fixed when we do.
> If yes, what would be the closing criteria? Age and status?
so downstream we debate this from time too time.
ultimately if a release in no longer supported and we dont have customer using it
then we can close "bugs" for those older release provided we dont think they affect current/supported
release too. we have a 30 rule for bugs that are in "need info" e.g. if  i asked the reporter to provide
more info such as logs and  they dont do so in 30 days we close it. they are free to reopen it if they
eventually provide the info requested. i think this would be equiveltnt to the incomplete state upstream

where the bug report is marked as incompelte because we are missing info we need.
upstream we might want to extend the time frame form 30 days to say 6 months/one cycle but after a cycle if a bug
is still in incomplete its likely that any upstream momentum that may have existed to go fix it has long since
fizzeled out.

there might still genuinly be an issue that we shoudl fix which is why i think we should have some way to mark the bug
as closed without resolution due to age such as a tag but i dont think it makes sense to leave them open for ever.
> 
> Personally I would close every bug that is not updated in the last 3 
> years and not in INPROGRESS state.
you are rather geourse in your tiem as i would close any bug in that state which si not on a maintianed
branch. which would be 18 months to 2 years ish but we could start with 3 years.
> 
> Cheers,
> gibi
> 
> [0] https://etherpad.opendev.org/p/nova-victoria-ptg
> [1] 
> 
https://bugs.launchpad.net/nova/+bugs?field.searchtext=&orderby=-importance&search=Search&field.status%3Alist=NEW&field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.status%3Alist=INCOMPLETE_WITH_RESPONSE
> 
> 
>