Open Stack

Thanks guys for clarifying 🙂

My question was in reply to Mohammed Naser's email. Sorry for the confusion.


On Sun, 19 Jan 2020, 01:17 Jeremy Stanley, <fungi at yuggoth.org> wrote:

> On 2020-01-18 14:48:36 +0800 (+0800), Tony Pearce wrote:
> > So if I understand correctly, this says to me that Openstack is
> > never intended to be consumed by end users.
> [...]
>
> I have no idea how you got that from my message (elided since I
> can't be bothered to fix your top-posting[*] right now). It's also
> unclear to me which definition of "end users" you're applying. For
> these purposes I lump people who install/manage OpenStack
> deployments and people who interact with OpenStack deployments
> together, though the latter have an established relationship with
> the former and that's generally where their recommended support
> channels lie.
>
> End users consume the Linux kernel. Where do they go for support
> when they have a problem with it? End users consume the bash shell.
> Where do they go for support with that? You can totally build and
> install those things yourself from source. When you do that you 1.
> are assumed to be a somewhat advanced user and 2. might consider
> reaching out to their developers and other advanced users for them
> when you run into an issue. They may have time to help you, or they
> may not. You don't have a paid support contract with them, so while
> they're likely to try and help you out if they can, they're
> certainly under no obligation.
>
> You can also get those things ready-to-use from various places, and
> can even buy support for them from someone who *is* obligated to
> help you. Which path you choose is up to you.
>
> [*] https://wiki.openstack.org/wiki/MailingListEtiquette
> --
> Jeremy Stanley
>
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