DHCP timeout when creating instances for specific tenants
Grant Morley
grant at civo.com
Thu Dec 5 00:00:18 UTC 2019
Hi Cory,
Thanks for the response. I'll take a look at the metadata service from
the instance and from OpenStack itself tomorrow now. It's midnight here
in the UK and I need to get some rest. Thanks for the tip, hopefully
I'll find something useful to go on from there.
Grant,
On 04/12/2019 23:49, Cory Hawkless wrote:
>
> Are they failing to contact the metadata service and hanging during
> the boot process while they try and receive metadata?
>
> From the VM can you hit http://169.254.169.254 – That’s the default IP
> of the metadata server, it should respond with a basic page showing
> some date based subdirectories
>
> If it doesn’t respond you can start following the metadata service
> path instead of DHCP
>
> Given that the machines come up with an IP eventually leads me to
> think the DHCP service is actually working ok.
>
> *From:*Grant Morley [mailto:grant at civo.com]
> *Sent:* Thursday, 5 December 2019 10:10 AM
> *To:* Eric K. Miller <emiller at genesishosting.com>;
> openstack-operators at lists.openstack.org
> *Cc:* Ian Banks <ian at civo.com>
> *Subject:* Re: DHCP timeout when creating instances for specific tenants
>
> Hi Eric,
>
> Thanks for getting back to me. I am fairly sure it is a DHCP error.
> The instances are getting an IP when they eventually boot, it is just
> taking a long time for them to bring up networking. The strange thing
> is, it only seems to be new tenants. All existing tenants are
> absolutely fine.
>
> I can check DNS as well just to be on the safe side, however I wasn't
> seeing any errors in the Nova or Neutron logs when the instance(s)
> were being created.
>
> Regards,
>
> On 04/12/2019 22:47, Eric K. Miller wrote:
>
> Hi Grant,
>
> Are you sure this is a DHCP timeout and not a DNS resolution
> issue? I ask because we have seen a strange DNS issue occur that
> can cause something similar.
>
> Are the VMs being assigned an IP after they finally boot?
>
> Eric K. Miller
>
> Genesis Hosting Solutions, LLC
>
> Try our Genesis Public Cloud - powered by OpenStack!eut
>
> https://genesishosting.com/
>
> *From:*Grant Morley [mailto:grant at civo.com]
> *Sent:* Wednesday, December 04, 2019 11:00 AM
> *To:* openstack-operators at lists.openstack.org
> <mailto:openstack-operators at lists.openstack.org>
> *Cc:* Ian Banks
> *Subject:* DHCP timeout when creating instances for specific tenants
>
> Hi all,
>
> I wonder if anyone can help shed any light on an odd issue we are
> seeing with only a couple of specific tenants. Basically if they
> launch an instance they are taking about 5 minutes to launch
> rather than our usual 30 second or so launch.
>
> We are seeing the following on the instance logs:
>
> https://pastebin.com/hDstsd8G
>
> Weirdly it only seems to be happening for 1 or 2 new tenants. I
> have tested this on our personal account and a few other customers
> have tested and their instances launch really quickly as expected.
>
> Is there anything specific during the tenant creation that can
> cause this issue? Or are there any logs in nova / neutron I should
> be looking out for that might shed some light?
>
> I haven't seen anything that is obvious. Any help would be much
> appreciated as we are a little stumped at the moment.
>
> Many thanks,
>
> --
>
> Grant Morley
>
> Cloud Lead, Civo Ltd
>
> www.civo.com <https://www.civo.com/>| Signup for an account!
> <https://www.civo.com/signup>
>
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