[tc] Adapting office hours schedule to demand

Thierry Carrez thierry at openstack.org
Tue Dec 4 15:45:20 UTC 2018


A while ago, the Technical Committee designated specific hours in the 
week where members would make extra effort to be around on #openstack-tc 
on IRC, so that community members looking for answers to their questions 
or wanting to engage can find a time convenient for them and a critical 
mass of TC members around. We currently have 3 weekly spots:

- 09:00 UTC on Tuesdays
- 01:00 UTC on Wednesdays
- 15:00 UTC on Thursdays

But after a few months it appears that:

1/ nobody really comes on channel at office hour time to ask questions. 
We had a questions on the #openstack-tc IRC channel, but I wouldn't say 
people take benefit of the synced time

2/ some office hours (most notably the 01:00 UTC on Wednesdays, but also 
to a lesser extent the 09:00 UTC on Tuesdays) end up just being a couple 
of TC members present

So the schedule is definitely not reaching its objectives, and as such 
may be a bit overkill. I was also wondering if this is not a case where 
the offer is hurting the demand -- by having so many office hour spots 
around, nobody considers them special.

Should we:

- Reduce office hours to one or two per week, possibly rotating times

- Dump the whole idea and just encourage people to ask questions at any 
time on #openstack-tc, and get asynchronous answers

- Keep it as-is, it still has the side benefit of triggering spikes of 
TC member activity

Thoughts ?

Thierry Carrez (ttx)

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