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On 19/06/17 07:32 AM, Flavio Percoco wrote:
>> as an aside, in telemetry project, we did something somewhat similar
>> when we renamed/rebranded to telemetry from ceilometer. we wrote several
>> notes to the ML, had a few blog posts, fixed the docs, mentioned the new
>> project structure in our presentations... 2 years on, we still
>> occasionally get asked "what's ceilometer", "is xyz not ceilometer?", or
>> "so ceilometer is deprecated?". to a certain extent i think we'll have
>> to be prepared to do some hand holding and say "hey, that's not what the
>> "big tent/<new label>."
>
> Is it clear to these people, once you explain the difference, what
> telemetry is?
>
> I would assume it is and this is one of the problems we're trying to
> solve. Even
> after explaining the difference, it's sometimes hard for people to grasp
> the
> concept because the naming that was used is poor and, to be honest, it
> feels
> like it came out from an analogy without properly considering the impact it
> would have in the community.
>
> Over-communicating won't get rid of surprises but sometimes the problem
> is in
> the message and not the receivers of it. We must stay honest with
> ourselves.

i think once we send them to the doc page and correct them, they get it.

i imagine a/the problem is because people are going to read a lot of 
historical unofficial/official stuff while they google. so while we 
fixed all the docs we could, there are still many more other sources 
(blogs, forks, etc...) that still reference the project from prior 
years. i would think this is an issue you'll get as well. people will 
stumble across the many 'big-tent' articles from 2 years ago and that 
becomes their knowledge until they're corrected. i'm not a branding 
specialist so i'm not sure how to correct this but it does seem like 
just renaming will not necessarily fix the issue (based on our experience).

-- 
gord