[openstack-dev] Troubleshooting and ask.openstack.org
kenny at kencjohnston.com
Thu Jun 30 15:39:58 UTC 2016
On Tue, Jun 28, 2016 at 6:49 PM, Steve Martinelli <s.martinelli at gmail.com>
> I think we want something a bit more organized.
> Morgan tossed the idea of a keystone-docs repo, which could have:
> - The FAQ Adam is asking about
> - Install guides (moved over from openstack-manuals)
> - A spot for all those neat and unofficial blog posts we do
> - How-to guides
> - etc...
> I think it's a neat idea and warrants some discussion. Of course, we don't
> want to be the odd project out.
Between the two proposals, I have to imagine that Operators would rather
see a central place for troubleshooting rather than disparate project
> On Tue, Jun 28, 2016 at 6:00 PM, Ian Cordasco <sigmavirus24 at gmail.com>
>> -----Original Message-----
>> From: Adam Young <ayoung at redhat.com>
>> Reply: OpenStack Development Mailing List (not for usage questions)
>> <openstack-dev at lists.openstack.org>
>> Date: June 28, 2016 at 16:47:26
>> To: OpenStack Development Mailing List <openstack-dev at lists.openstack.org
>> Subject: [openstack-dev] Troubleshooting and ask.openstack.org
>> > Recently, the Keystone team started brainstormin a troubleshooting
>> > document. While we could, eventually put this into the Keystone repo,
>> > it makes sense to also be gathering troubleshooting ideas from the
>> > community at large. How do we do this?
>> > I think we've had a long enough run with the ask.openstack.org website
>> > to determine if it is really useful, and if it needs an update.
>> > I know we getting nuked on the Wiki. What I would like to be able to
>> > generate is Frequently Asked Questions (FAQ) page, but as a living
>> > document.
>> > I think that ask.openstack.org is the right forum for this, but we need
>> > some more help:
>> > It seems to me that keystone Core should be able to moderate Keystone
>> > questions on the site. That means that they should be able to remove
>> > old dead ones, remove things tagged as Keystone that do not apply and so
>> > on. I would assume the same is true for Nova, Glance, Trove, Mistral
>> > and all the rest.
>> > We need some better top level interface than just the tags, though.
>> > Ideally we would have a page where someone lands when troubleshooting
>> > keystone with a series of questions and links to the discussion pages
>> > for that question. Like:
>> > I get an error that says "cannot authenticate" what do I do?
>> > What is the Engine behind "ask.openstack.org?" does it have other tools
>> > we could use?
>> The engine is linked in the footer: https://askbot.com/
>> I'm not sure how much of it is reusable but it claims to be able to do
>> some of the things I think you're asking for except it doesn't
>> explicitly mention deleting comments/questions/etc.
>> Ian Cordasco
>> OpenStack Development Mailing List (not for usage questions)
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Kenny Johnston | irc:kencjohnston | @kencjohnston
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