[openstack-dev] Troubleshooting and ask.openstack.org

Steve Martinelli s.martinelli at gmail.com
Tue Jun 28 23:49:20 UTC 2016

I think we want something a bit more organized.

Morgan tossed the idea of a keystone-docs repo, which could have:

- The FAQ Adam is asking about
- Install guides (moved over from openstack-manuals)
- A spot for all those neat and unofficial blog posts we do
- How-to guides
- etc...

I think it's a neat idea and warrants some discussion. Of course, we don't
want to be the odd project out.

On Tue, Jun 28, 2016 at 6:00 PM, Ian Cordasco <sigmavirus24 at gmail.com>

> -----Original Message-----
> From: Adam Young <ayoung at redhat.com>
> Reply: OpenStack Development Mailing List (not for usage questions)
> <openstack-dev at lists.openstack.org>
> Date: June 28, 2016 at 16:47:26
> To: OpenStack Development Mailing List <openstack-dev at lists.openstack.org>
> Subject:  [openstack-dev] Troubleshooting and ask.openstack.org
> > Recently, the Keystone team started brainstormin a troubleshooting
> > document. While we could, eventually put this into the Keystone repo,
> > it makes sense to also be gathering troubleshooting ideas from the
> > community at large. How do we do this?
> >
> > I think we've had a long enough run with the ask.openstack.org website
> > to determine if it is really useful, and if it needs an update.
> >
> >
> > I know we getting nuked on the Wiki. What I would like to be able to
> > generate is Frequently Asked Questions (FAQ) page, but as a living
> > document.
> >
> > I think that ask.openstack.org is the right forum for this, but we need
> > some more help:
> >
> > It seems to me that keystone Core should be able to moderate Keystone
> > questions on the site. That means that they should be able to remove
> > old dead ones, remove things tagged as Keystone that do not apply and so
> > on. I would assume the same is true for Nova, Glance, Trove, Mistral
> > and all the rest.
> >
> > We need some better top level interface than just the tags, though.
> > Ideally we would have a page where someone lands when troubleshooting
> > keystone with a series of questions and links to the discussion pages
> > for that question. Like:
> >
> >
> > I get an error that says "cannot authenticate" what do I do?
> >
> > What is the Engine behind "ask.openstack.org?" does it have other tools
> > we could use?
> The engine is linked in the footer: https://askbot.com/
> I'm not sure how much of it is reusable but it claims to be able to do
> some of the things I think you're asking for except it doesn't
> explicitly mention deleting comments/questions/etc.
> --
> Ian Cordasco
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