[openstack-dev] Troubleshooting and ask.openstack.org

Ian Cordasco sigmavirus24 at gmail.com
Tue Jun 28 22:00:41 UTC 2016

-----Original Message-----
From: Adam Young <ayoung at redhat.com>
Reply: OpenStack Development Mailing List (not for usage questions)
<openstack-dev at lists.openstack.org>
Date: June 28, 2016 at 16:47:26
To: OpenStack Development Mailing List <openstack-dev at lists.openstack.org>
Subject:  [openstack-dev] Troubleshooting and ask.openstack.org

> Recently, the Keystone team started brainstormin a troubleshooting
> document. While we could, eventually put this into the Keystone repo,
> it makes sense to also be gathering troubleshooting ideas from the
> community at large. How do we do this?
> I think we've had a long enough run with the ask.openstack.org website
> to determine if it is really useful, and if it needs an update.
> I know we getting nuked on the Wiki. What I would like to be able to
> generate is Frequently Asked Questions (FAQ) page, but as a living
> document.
> I think that ask.openstack.org is the right forum for this, but we need
> some more help:
> It seems to me that keystone Core should be able to moderate Keystone
> questions on the site. That means that they should be able to remove
> old dead ones, remove things tagged as Keystone that do not apply and so
> on. I would assume the same is true for Nova, Glance, Trove, Mistral
> and all the rest.
> We need some better top level interface than just the tags, though.
> Ideally we would have a page where someone lands when troubleshooting
> keystone with a series of questions and links to the discussion pages
> for that question. Like:
> I get an error that says "cannot authenticate" what do I do?
> What is the Engine behind "ask.openstack.org?" does it have other tools
> we could use?

The engine is linked in the footer: https://askbot.com/

I'm not sure how much of it is reusable but it claims to be able to do
some of the things I think you're asking for except it doesn't
explicitly mention deleting comments/questions/etc.

Ian Cordasco

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