[openstack-dev] Troubleshooting and ask.openstack.org
ayoung at redhat.com
Tue Jun 28 21:44:31 UTC 2016
Recently, the Keystone team started brainstormin a troubleshooting
document. While we could, eventually put this into the Keystone repo,
it makes sense to also be gathering troubleshooting ideas from the
community at large. How do we do this?
I think we've had a long enough run with the ask.openstack.org website
to determine if it is really useful, and if it needs an update.
I know we getting nuked on the Wiki. What I would like to be able to
generate is Frequently Asked Questions (FAQ) page, but as a living
I think that ask.openstack.org is the right forum for this, but we need
some more help:
It seems to me that keystone Core should be able to moderate Keystone
questions on the site. That means that they should be able to remove
old dead ones, remove things tagged as Keystone that do not apply and so
on. I would assume the same is true for Nova, Glance, Trove, Mistral
and all the rest.
We need some better top level interface than just the tags, though.
Ideally we would have a page where someone lands when troubleshooting
keystone with a series of questions and links to the discussion pages
for that question. Like:
I get an error that says "cannot authenticate" what do I do?
What is the Engine behind "ask.openstack.org?" does it have other tools
we could use?
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