Open Stack

Angus,

There are two groups which may be relevant regarding ‘consumers’ of Heat


-        Application eco system working group at https://wiki.openstack.org/wiki/Application_Ecosystem_Working_Group

-        API working group at https://wiki.openstack.org/wiki/API_Working_Group

There are some discussions planned as part of the breakouts in the Kilo design summit (http://kilodesignsummit.sched.org/)

So, there are frameworks in place and we would welcome volunteers to help advance these in a consistent way across the OpenStack programs.

Tim

From: Angus Salkeld [mailto:asalkeld at mirantis.com]
Sent: 24 October 2014 08:16
To: Stefano Maffulli
Cc: OpenStack Development Mailing List (not for usage questions)
Subject: Re: [openstack-dev] [all] How can we get more feedback from users?

On Fri, Oct 24, 2014 at 4:00 PM, Stefano Maffulli <stefano at openstack.org<mailto:stefano at openstack.org>> wrote:
Hi Angus,

quite a noble intent, one that requires lots of attempts like this you
have started.

On 10/23/2014 09:32 PM, Angus Salkeld wrote:
> I have felt some grumblings about usability issues with Heat
> templates/client/etc..
> and wanted a way that users could come and give us feedback easily (low
> barrier). I started an etherpad
> (https://etherpad.openstack.org/p/heat-useablity-improvements) - the
> first win is it is spelt wrong :-O

:)

> We now have some great feedback there in a very short time, most of this
> we should be able to solve.
>
> This lead me to think, "should OpenStack have a more general mechanism
> for users to provide feedback". The idea is this is not for bugs or
> support, but for users to express pain points, requests for features and
> docs/howtos.

One place to start is to pay attention to what happens on the operators
mailing list. Posting this message there would probably help since lots
of users hang out there.

In Paris there will be another operators mini-summit, the fourth IIRC,
one every 3 months more or less (I can't find the details at the moment,
I assume they'll be published soon -- Ideas are being collected on
https://etherpad.openstack.org/p/PAR-ops-meetup).

Thanks for those pointers, we very interested in feedback from operators, but
in this case I am talking more about end users not operators (people that actually use our API).
-Angus

Another effort to close this 'feedback loop' is the new working group
temporarily named 'influencers' that will meet in Paris for the first
time:
https://openstacksummitnovember2014paris.sched.org/event/268a9853812c22ca8d0636b9d8f0c831

It's great to see lots of efforts going in the same direction. Keep 'em
coming.

/stef

--
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