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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Angus,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">There are two groups which may be relevant regarding ‘consumers’ of Heat<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Application eco system working group at
<a href="https://wiki.openstack.org/wiki/Application_Ecosystem_Working_Group">https://wiki.openstack.org/wiki/Application_Ecosystem_Working_Group</a><o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">API working group at
<a href="https://wiki.openstack.org/wiki/API_Working_Group">https://wiki.openstack.org/wiki/API_Working_Group</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">There are some discussions planned as part of the breakouts in the Kilo design summit (<a href="http://kilodesignsummit.sched.org/">http://kilodesignsummit.sched.org/</a>)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">So, there are frameworks in place and we would welcome volunteers to help advance these in a consistent way across the OpenStack programs.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Tim<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Angus Salkeld [mailto:asalkeld@mirantis.com]
<br>
<b>Sent:</b> 24 October 2014 08:16<br>
<b>To:</b> Stefano Maffulli<br>
<b>Cc:</b> OpenStack Development Mailing List (not for usage questions)<br>
<b>Subject:</b> Re: [openstack-dev] [all] How can we get more feedback from users?<o:p></o:p></span></p>
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<p class="MsoNormal">On Fri, Oct 24, 2014 at 4:00 PM, Stefano Maffulli <<a href="mailto:stefano@openstack.org" target="_blank">stefano@openstack.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Hi Angus,<br>
<br>
quite a noble intent, one that requires lots of attempts like this you<br>
have started.<br>
<br>
On 10/23/2014 09:32 PM, Angus Salkeld wrote:<br>
> I have felt some grumblings about usability issues with Heat<br>
> templates/client/etc..<br>
> and wanted a way that users could come and give us feedback easily (low<br>
> barrier). I started an etherpad<br>
> (<a href="https://etherpad.openstack.org/p/heat-useablity-improvements" target="_blank">https://etherpad.openstack.org/p/heat-useablity-improvements</a>) - the<br>
> first win is it is spelt wrong :-O<br>
<br>
:)<br>
<br>
> We now have some great feedback there in a very short time, most of this<br>
> we should be able to solve.<br>
><br>
> This lead me to think, "should OpenStack have a more general mechanism<br>
> for users to provide feedback". The idea is this is not for bugs or<br>
> support, but for users to express pain points, requests for features and<br>
> docs/howtos.<br>
<br>
One place to start is to pay attention to what happens on the operators<br>
mailing list. Posting this message there would probably help since lots<br>
of users hang out there.<br>
<br>
In Paris there will be another operators mini-summit, the fourth IIRC,<br>
one every 3 months more or less (I can't find the details at the moment,<br>
I assume they'll be published soon -- Ideas are being collected on<br>
<a href="https://etherpad.openstack.org/p/PAR-ops-meetup" target="_blank">https://etherpad.openstack.org/p/PAR-ops-meetup</a>).<o:p></o:p></p>
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<p class="MsoNormal">Thanks for those pointers, we very interested in feedback from operators, but<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">in this case I am talking more about end users not operators (people that actually use our API).<o:p></o:p></p>
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<p class="MsoNormal">-Angus<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Another effort to close this 'feedback loop' is the new working group<br>
temporarily named 'influencers' that will meet in Paris for the first<br>
time:<br>
<a href="https://openstacksummitnovember2014paris.sched.org/event/268a9853812c22ca8d0636b9d8f0c831" target="_blank">https://openstacksummitnovember2014paris.sched.org/event/268a9853812c22ca8d0636b9d8f0c831</a><br>
<br>
It's great to see lots of efforts going in the same direction. Keep 'em<br>
coming.<br>
<br>
/stef<br>
<span style="color:#888888"><br>
<span class="hoenzb">--</span><br>
<span class="hoenzb">Ask and answer questions on <a href="https://ask.openstack.org" target="_blank">
https://ask.openstack.org</a></span></span><o:p></o:p></p>
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