Open Stack

Tom,
This is a great idea! Feel free to reach out to the user experience folks, as they’ll be interested both in attending and helping coordinate.

http://ask-openstackux.rhcloud.com/questions/
openstack-personas at lists.openstack.org<mailto:openstack-personas at lists.openstack.org>

Best,
Jacki



On Mar 28, 2014, at 2:01 AM, Tom Fifield <tom at openstack.org<mailto:tom at openstack.org>> wrote:

Thanks to those projects that responded. I've proposed sessions in swift, ceilometer, tripleO and horizon.

On 17/03/14 07:54, Tom Fifield wrote:
All,

Many times we've heard a desire for more feedback and interaction from
users. However, their attendance at design summit sessions is met with
varied success.

However, last summit, by happy accident, a swift session turned into a
something a lot more user driven. A competent user was able to describe
their use case, and the developers were able to stage a number of
question to them. In this way, some of the assumptions about the way
certain things were implemented, and the various priorities of future
plans became clearer. It worked really well ... perhaps this is
something we'd like to have happen for all the projects?

*Idea*: Add an "ops" session for each project in the design summit
https://etherpad.openstack.org/p/ATL-ops-dedicated-design-summit-sessions


Most operators running OpenStack tend to treat it more holistically than
those coding it. They are aware of, but don't necessarily think or work
in terms of project  breakdowns. To this end, I'd imagine the such
sessions would:

 * have a primary purpose for developers to ask the operators to answer
   questions, and request information

 * allow operators to tell the developers things (give feedback) as a
   secondary purpose that could potentially be covered better in a
   cross-project session

 * need good moderation, for example to push operator-to-operator
   discussion into forums with more time available (eg
   https://etherpad.openstack.org/p/ATL-ops-unconference-RFC )

 * be reinforced by having volunteer "good" users in potentially every
   design summit session
   (https://etherpad.openstack.org/p/ATL-ops-in-design-sessions )


Anyway, just a strawman - please jump on the etherpad
(https://etherpad.openstack.org/p/ATL-ops-dedicated-design-summit-sessions)
or leave your replies here!


Regards,


Tom


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