[OpenStack-I18n] Questions on new user registration failure in translate.openstack.org

Ian Y. Choi ianyrchoi at gmail.com
Mon May 8 11:02:41 UTC 2017

Now I am attaching a screenshot
- I have just asked one Ubuntu Korea community member (in fact he is the 
leader in Ubuntu community who is usually online - LoL)
to register a new Zanata account since I thought that he did not 
register any account in Zanata, but he has seen the same error message.

With many thanks,


Ian Y. Choi wrote on 5/8/2017 7:34 PM:
> Hello Alex and Patrick,
> I am very thankful your your all and kind support on Zanata - 
> translate.openstack.org <http://translate.openstack.org> :)
> Now I have a question on some authentication part in 
> translate.openstack.org <http://translate.openstack.org> .
> As you might have already noticed, I18n team will have one important 
> Hands-on Workshop session during Boston Summit on this Wednesday [1].
> Yesterday, I met a Chinese OpenStack contributor and I asked her to 
> also join in translate.openstack.org <http://translate.openstack.org>.
> However, she could not proceed to register in translate.openstack.org 
> <http://translate.openstack.org> although she already had registered 
> www.openstack.org <http://www.openstack.org> account and signed ICLA.
> I was trying to find some log messages in Zanata but I did not know 
> how to see some log messages.
> Would you investigate in this important authentication problem?
> It might imply that many participants on this Wednesday for Hands-on 
> Workshop session will not able to register their accounts in Zanata, 
> and now I am too much worried about this worst case.
> If we might need actual server logs in the production server, please 
> tell me then I will ask this to infra team members.
> With many thanks,
> /Ian
> [1] 
> https://www.openstack.org/summit/boston-2017/summit-schedule/events/18387/i18n-101-introduction-to-translation-and-contributing-qualified-translation-with-useful-tips

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