[OpenStack-I18n] Questions on new user registration failure in translate.openstack.org

Alex Eng aeng at redhat.com
Tue May 9 21:38:15 UTC 2017


To allow me to check, what is her username and email used?

Also, can she login to https://openstackid.org/accounts/user/profile? that
is the authentication engine Zanata is using for /translate.openstack.org

On Mon, May 8, 2017 at 9:02 PM, Ian Y. Choi <ianyrchoi at gmail.com> wrote:

> Now I am attaching a screenshot
> - I have just asked one Ubuntu Korea community member (in fact he is the
> leader in Ubuntu community who is usually online - LoL)
> to register a new Zanata account since I thought that he did not register
> any account in Zanata, but he has seen the same error message.
> With many thanks,
> /Ian
> Ian Y. Choi wrote on 5/8/2017 7:34 PM:
> Hello Alex and Patrick,
> I am very thankful your your all and kind support on Zanata -
> translate.openstack.org :)
> Now I have a question on some authentication part in
> translate.openstack.org .
> As you might have already noticed, I18n team will have one important
> Hands-on Workshop session during Boston Summit on this Wednesday [1].
> Yesterday, I met a Chinese OpenStack contributor and I asked her to also
> join in translate.openstack.org.
> However, she could not proceed to register in translate.openstack.org
> although she already had registered www.openstack.org account and signed
> I was trying to find some log messages in Zanata but I did not know how to
> see some log messages.
> Would you investigate in this important authentication problem?
> It might imply that many participants on this Wednesday for Hands-on
> Workshop session will not able to register their accounts in Zanata, and
> now I am too much worried about this worst case.
> If we might need actual server logs in the production server, please tell
> me then I will ask this to infra team members.
> With many thanks,
> /Ian
> [1] https://www.openstack.org/summit/boston-2017/summit-
> schedule/events/18387/i18n-101-introduction-to-
> translation-and-contributing-qualified-translation-with-useful-tips




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