[nova][ptg] Can we close old bugs?

Sylvain Bauza sylvain.bauza at gmail.com
Tue May 19 13:06:45 UTC 2020


Le mar. 19 mai 2020 à 09:56, Balázs Gibizer <balazs.gibizer at est.tech> a
écrit :

>
>
> On Mon, May 18, 2020 at 18:49, Sean Mooney <smooney at redhat.com> wrote:
> > On Mon, 2020-05-18 at 18:11 +0200, Balázs Gibizer wrote:
> >>  Hi,
> >>
> >>  [This is a topic from the PTG etherpad [0]. As the PTG time is
> >>  intentionally kept short, let's try to discuss it or even conclude
> >> it
> >>  before the PTG]
> >>
> >>  We have more than 800 open bugs in nova [1] and the oldest is 8
> >> years
> >>  old.
> >>  Can we close old bugs?
> > realitically i think yes but we might want to mark them in some way
> > so we
> > know it may or may not have been fixed when we do.
>
> How do we decide that a bug might have been fixed? If a human brain
> needs to check the bugs one by one, then given the time such check
> needs and the amount of bugs we have, I don't think this is feasible.
>
> >>  If yes, what would be the closing criteria? Age and status?
> > so downstream we debate this from time too time.
> > ultimately if a release in no longer supported and we dont have
> > customer using it
> > then we can close "bugs" for those older release provided we dont
> > think they affect current/supported
> > release too. we have a 30 rule for bugs that are in "need info" e.g.
> > if  i asked the reporter to provide
> > more info such as logs and  they dont do so in 30 days we close it.
> > they are free to reopen it if they
> > eventually provide the info requested. i think this would be
> > equiveltnt to the incomplete state upstream
> >
> > where the bug report is marked as incompelte because we are missing
> > info we need.
> > upstream we might want to extend the time frame form 30 days to say 6
> > months/one cycle but after a cycle if a bug
> > is still in incomplete its likely that any upstream momentum that may
> > have existed to go fix it has long since
> > fizzeled out.
>
> When I request additional logs / information in a bug I immediately
> mark it Incomplete and ask the author to put it back to New when she
> provides the requested information. Also the 800 bugs in [1] does not
> contain the Incomplete bugs.
>
> >
> > there might still genuinly be an issue that we shoudl fix which is
> > why i think we should have some way to mark the bug
> > as closed without resolution due to age such as a tag but i dont
> > think it makes sense to leave them open for ever.
> >>
> >>  Personally I would close every bug that is not updated in the last 3
> >>  years and not in INPROGRESS state.
> > you are rather geourse in your tiem as i would close any bug in that
> > state which si not on a maintianed
> > branch. which would be 18 months to 2 years ish but we could start
> > with 3 years.
>
> I'm fine to close more bugs so 2 years works for me.
>
>
+1 for a 2-year deadline.
We did this already and fwiw we were saying something like "if you think
that the bug is still there, please reopen it".



> Cheers,
> gibi
>
> >>
> >>  Cheers,
> >>  gibi
> >>
> >>  [0] https://etherpad.opendev.org/p/nova-victoria-ptg
> >>  [1]
> >>
> >
> https://bugs.launchpad.net/nova/+bugs?field.searchtext=&orderby=-importance&search=Search&field.status%3Alist=NEW&field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.status%3Alist=INCOMPLETE_WITH_RESPONSE
> >>
> >>
> >>
> >
>
>
>
>
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