[User-committee] [Openstack] Formulate application developer oriented questions for the user survey

Dave Neary dneary at redhat.com
Tue Jan 21 19:49:50 UTC 2014


Just for the record: the personas mailing list & archive:
http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas

Cheers,
Dave.

On 01/21/2014 08:48 PM, Dave Neary wrote:
> Hi,
> 
> On 01/21/2014 06:55 PM, Everett Toews wrote:
>> The personas are definitely useful and I think we could use them to help inform the definitions of the above. Here's what I'm starting to envision for the survey.
>>
>> On the About You page [1] we update the What best describes your involvement with OpenStack? section as follows
>>
>> [ ] OpenStack cloud service provider - provides public or hosted private cloud services for other organizations
>> [ ] Ecosystem vendor - provides software or solutions that enable others to build or run OpenStack clouds
>> [ ] Private cloud operator - runs an OpenStack private cloud for their own organization
>> [ ] Application developer - has API or dashboard credentials and deploys/maintains an application running on an OpenStack cloud
>> [ ] Application operator - has API or dashboard credentials and develops an application running on an OpenStack cloud
>>
>> If the survey taker checks Application developer or Application operator then they are shown a survey page with the questions we are formulating here instead of/in addition to the About Your OpenStack Deployments page.
>>
>> I don't think we want to have the role definitions above too long but anything can help.
>>
>> Can you link us to the personas work and how they might map to the roles as above?
> 
> We have a personas working group now!
> 
> My colleague Ju Lim is leading it, and she and the other user experience
> designers are working with people from docs, the Horizon developers, and
> marketing to develop & refine the personas.
> 
> The proposals I made, which were intended as a draft/conversation
> starter/initial impetus are where I left them, in Google Docs:
> https://docs.google.com/document/d/16rkiXWxxgzGT47_Wc6hzIPzO2-s2JWAPEKD0gP2mt7E
> 
> They will be useful to the personas working group, I hope, as we draft
> questions, work out target audiences, and gather data for personas V2.
> Perhaps the survey questions would be useful for your effort too.
> 
> Cheers,
> Dave.
> 
> 

-- 
Dave Neary - Community Action and Impact
Open Source and Standards, Red Hat - http://community.redhat.com
Ph: +33 9 50 71 55 62 / Cell: +33 6 77 01 92 13



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