[User-committee] [Openstack] Formulate application developer oriented questions for the user survey

Dave Neary dneary at redhat.com
Tue Jan 21 19:48:39 UTC 2014


Hi,

On 01/21/2014 06:55 PM, Everett Toews wrote:
> The personas are definitely useful and I think we could use them to help inform the definitions of the above. Here's what I'm starting to envision for the survey.
> 
> On the About You page [1] we update the What best describes your involvement with OpenStack? section as follows
> 
> [ ] OpenStack cloud service provider - provides public or hosted private cloud services for other organizations
> [ ] Ecosystem vendor - provides software or solutions that enable others to build or run OpenStack clouds
> [ ] Private cloud operator - runs an OpenStack private cloud for their own organization
> [ ] Application developer - has API or dashboard credentials and deploys/maintains an application running on an OpenStack cloud
> [ ] Application operator - has API or dashboard credentials and develops an application running on an OpenStack cloud
> 
> If the survey taker checks Application developer or Application operator then they are shown a survey page with the questions we are formulating here instead of/in addition to the About Your OpenStack Deployments page.
> 
> I don't think we want to have the role definitions above too long but anything can help.
> 
> Can you link us to the personas work and how they might map to the roles as above?

We have a personas working group now!

My colleague Ju Lim is leading it, and she and the other user experience
designers are working with people from docs, the Horizon developers, and
marketing to develop & refine the personas.

The proposals I made, which were intended as a draft/conversation
starter/initial impetus are where I left them, in Google Docs:
https://docs.google.com/document/d/16rkiXWxxgzGT47_Wc6hzIPzO2-s2JWAPEKD0gP2mt7E

They will be useful to the personas working group, I hope, as we draft
questions, work out target audiences, and gather data for personas V2.
Perhaps the survey questions would be useful for your effort too.

Cheers,
Dave.


-- 
Dave Neary - Community Action and Impact
Open Source and Standards, Red Hat - http://community.redhat.com
Ph: +33 9 50 71 55 62 / Cell: +33 6 77 01 92 13



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