Open Stack

On 22/08/14 13:11, Everett Toews wrote:
> I agree that we need to do a bit more work on defining what an end user
> is. The term end user is very much relative depending on who you’re
> talking to. Naming things is hard.
> 
> 1. If you’re talking to an OpenStack developer who is creating a new
> Cinder driver, the end user to them is likely an OpenStack operator.
> 
> 2. If you’re talking to an OpenStack developer who is creating a new API
> method, the end user to them is likely an application developer.
> 
> 3. If you’re talking to an OpenStack developer who is creating a CLI
> command, the end user to them is likely an application operator.
> 
> I talked a bit about this in my User Survey presentation at the last
> summit and here’s how I view the grid of OpenStack users [1]. We also
> discussed what to call end users on this list a while back [2] and, for
> the purposes of that thread, more or less settled on application developers.
> 
> To me the end users we’re discussing here are those that develop *and*
> operate applications targeting OpenStack clouds. I really don’t want us
> to lose site of the operators that deploy and maintain the applications
> built by developers for OpenStack clouds.
> 
> Here's a straw man definition for end user to stimulate discussion. The
> public API is a good point of delineation.
> 
> 
> An OpenStack end user is anyone who interacts with an OpenStack cloud
> via its public APIs. That is, anyone who develops, deploys, or maintains
> software that uses an OpenStack cloud via any technology that interacts
> with its public APIs.
> 
> 
> Thoughts here?

This seems very reasonable.

Though, as you've highlighted above, there are several definitions for
'end user', so perhaps this working group should be called something
more in-line with the definition above... anyone want to take a stab? :)

> 
> Thanks,
> Everett
> 
> [1] http://www.slideshare.net/phymata/you-sir-sir-vey/12
> [2] http://lists.openstack.org/pipermail/user-committee/2013-June/000135.html
> 
> 
> On Aug 19, 2014, at 7:10 AM, Tom Fifield <tom at openstack.org
> <mailto:tom at openstack.org>> wrote:
> 
>> Hi Chris,
>>
>> Before we run off and start making mailing lists, I would like to define
>> what "end user" is. It seems pretty nebulous right now, and we need to
>> at least get it to the point where we can say that this is the correct
>> name for the target group before we name a mailing list after it.
>>
>> If I recall correctly, you had a definition in mind you were going to
>> circulate?
>>
>> Ideally, we'd also scope the working group too, but I'm OK with a more
>> light weight approach so we do no delay the creation of a rallying point
>> for the growing interest.
>>
>>
>> Regards,
>>
>>
>> Tom
>>
>>
>> On 16/08/14 03:54, Chris C. Kemp wrote:
>>> Lauren –
>>>
>>>
>>>
>>> I’ve received a lot of positive feedback on the meeting, and effort in
>>> general.   I would like to suggest that we do go ahead and set up a
>>> mailing list for this working group.  This gives us the flexibility to
>>> CC the user-committee list for broader updates and coordinating with the
>>> broader operator community, but have a separate forum to communicate
>>> matters of interest to the end-user community.  
>>>
>>>
>>>
>>> I suggest we call this end-users at lists.openstack.org
>>> <mailto:end-users at lists.openstack.org>
>>> <mailto:end-users at lists.openstack.org>, so that we don’t embed the
>>> current “working group” nature of the community into the mailing list
>>> name, which could change in the future.  I believe that there will
>>> always be a concept of OpenStack “end-users”
>>>
>>>
>>>
>>> I’ll follow up with you regarding the possibility of coordinating a
>>> follow-on working session prior to the Design Summit where we can bring
>>> this community together again to follow-up on some of the ideas
>>> generated on the call.
>>>
>>>
>>>
>>> I’m also working on collecting notes from the meeting to send out to
>>> those that were unable to participate in the call, which we will CC to
>>> the user-committee mailing list.
>>>
>>>
>>>
>>> Best,
>>>
>>> Chris
>>>
>>>
>>>
>>> *From:*Lauren Sell [mailto:lauren at openstack.org]
>>> *Sent:* Friday, August 15, 2014 11:55 AM
>>> *To:* Chris C. Kemp
>>> *Cc:* user-committee at lists.openstack.org
>>> <mailto:user-committee at lists.openstack.org>
>>> *Subject:* Re: [User-committee] OpenStack End User Working Group
>>>
>>>
>>>
>>> Thanks again Chris for running the meeting, and thanks everyone for the
>>> great input.
>>>
>>>
>>>
>>> I personally find this discussion very exciting because it means
>>> OpenStack has been adopted to the point where we’re truly building a
>>> community of end users, who need representation and guidance to have a
>>> voice in the community.  We’ve been working down this path for operators
>>> over the past year (with great progress, but still more work to be
>>> done), and we have an even bigger opportunity with end users.
>>>
>>>
>>>
>>> The meeting recording is now live, and also posted to the wiki page:
>>>
>>>  * Recording:
>>> http://bb6464121d88dd64b6ed-b08c43cca2e2f1994ff0cbedf9a194c5.r93.cf1.rackcdn.com/EndUserWG-Webinar01.mp3
>>>  * End user
>>>    wiki: https://wiki.openstack.org/wiki/End_User_Working_Group (we can
>>>    break out a separate meeting section if appropriate)
>>>
>>> From the meeting burner report, we had the following attendees:
>>>
>>>  * Evan Scheessele
>>>  * Tom Fifield
>>>  * Lauren Sell
>>>  * Jeremy Stanley
>>>  * Suhail Syed
>>>  * Andrew Mitry
>>>  * Ruben Orduz
>>>  * Ed Leafe
>>>  * Aminah Nailor
>>>  * Constanze Kratel
>>>  * Warren Volkmann
>>>  * Chris Kemp
>>>  * Dave Nielsen
>>>  * Jonathan Bryce
>>>  * Nikhil Manchanda
>>>  * Dave Orth
>>>
>>> Should we go ahead and set up a mailing list for this working group (so
>>> we can also archive any previous discussions)?
>>>
>>>
>>>
>>> Hope everyone has (or is having) a nice weekend!
>>>
>>>
>>>
>>> Best,
>>>
>>> Lauren
>>>
>>>
>>>
>>>
>>>
>>> On Aug 12, 2014, at 11:11 PM, Chris C. Kemp <chris.c.kemp at nebula.com
>>> <mailto:chris.c.kemp at nebula.com>
>>> <mailto:chris.c.kemp at nebula.com>> wrote:
>>>
>>>
>>>
>>>    As more OpenStack-powered clouds become available, there are a
>>>    growing number of "end users" of OpenStack clouds that have no
>>>    direct visibility into the implementation of the OpenStack services
>>>    that they are using.  These “end users” are often employees of
>>>    organizations that have OpenStack clouds or application developers
>>>    that are using public clouds powered by OpenStack.   Tim Bell and I
>>>    have been discussing the best way to give a voice to this growing
>>>    community of stakeholders within the broader OpenStack community,
>>>    and have agreed to form a working group to work with the Foundation,
>>>    User Committee, and OpenStack Board, to coordinate activities that
>>>    give this small but growing community a larger voice within the
>>>    overall OpenStack ecosystem.
>>>
>>>
>>>
>>>    We have set up a meetingburner event for Thursday at 5 pm PT
>>>    at http://openstack.enterthemeeting.com/m/BY7MH7X4
>>>
>>>    <http://openstack.enterthemeeting.com/m/BY7MH7X4>
>>>
>>>    
>>>
>>>    OpenStack Meeting
>>>
>>>    Following the July board meeting, we'll bring together parties
>>>    interested in kicking off an end user working group under the
>>>    OpenStack user committee. High level agenda: 1. Discuss “end user”
>>>    vs “ app developer” 2. Discuss current activities Foundation is
>>>    planning including app developer input session 3. Discuss how to
>>>    communicate this and engage the larger community
>>>
>>>    Read more... <http://openstack.enterthemeeting.com/m/BY7MH7X4>
>>>
>>>
>>>    ​Agenda:
>>>
>>>     1. Chris Kemp: Overview of working group, including how key
>>>        stakeholders, including “OpenStack developers,” “OpenStack
>>>        operators,” “OpenStack end users,” and “OpenStack app
>>>        developers” relate to this working group, the User Committee,
>>>        and the overall OpenStack community.
>>>     2. Lauren Sell: Discuss current activities Foundation is planning
>>>        including app developer input session.
>>>     3. Tom Ford: Discuss how to communicate this to the larger
>>>        OpenStack community
>>>     4. Community. Collect feedback, ideas and volunteers interested in
>>>        helping out from the members of the User Committee.
>>>
>>>    Please sign up if you are interested in learning more about (or
>>>    participating in!) this working group. ​
>>>
>>>
>>>
>>>    Chris
>>>
>>>
>>>
>>>    Co-founder, OpenStack, Nebula
>>>
>>>    chris at kemp.com <mailto:chris at kemp.com> <mailto:chris at kemp.com>
>>>
>>>
>>>
>>>
>>>
>>>    _______________________________________________
>>>    User-committee mailing list
>>>    User-committee at lists.openstack.org
>>> <mailto:User-committee at lists.openstack.org>
>>>    <mailto:User-committee at lists.openstack.org>
>>>    http://lists.openstack.org/cgi-bin/mailman/listinfo/user-committee
>>>
>>>
>>>
>>>
>>>
>>> _______________________________________________
>>> User-committee mailing list
>>> User-committee at lists.openstack.org
>>> <mailto:User-committee at lists.openstack.org>
>>> http://lists.openstack.org/cgi-bin/mailman/listinfo/user-committee
>>>
>>
>>
>> _______________________________________________
>> User-committee mailing list
>> User-committee at lists.openstack.org
>> <mailto:User-committee at lists.openstack.org>
>> http://lists.openstack.org/cgi-bin/mailman/listinfo/user-committee
>