Open Stack

On 10/31/2013 10:07 PM, Dave Neary wrote:
> Hi everyone,
> 
> In preparation for next week, I've added several more draft (*early*
> draft) personas to the Google Doc, and would love to get feedback and
> discussion going on them.
> 
> Ideally, we would match these up against user survey results & feedback,
> do some interviews to ensure we're not gone too far off track, and then
> start applying the results to docs, user interface, marketing and even
> development & feature planning.
> 
> https://docs.google.com/document/d/16rkiXWxxgzGT47_Wc6hzIPzO2-s2JWAPEKD0gP2mt7E/edit?usp=sharing
> 
> I would love to hear back from you all, and of course to see many of you
> next Friday in my Personas presentation in Hong Kong.

When I demo OpenStack - both setup and usage - I use a slide with these
informal personas and then demo with "changing virtual hats":

* Kevin: Hardware setup and OS deployment
* Susanna: Cloud infrastructure deployment
* Richard: Cloud administrator
* Matt: Delivers solutions to end users
* Many: Using the service the virtual machine provides, e.g. writing and
reading blog posts

I think Kevin is missing in your mix. Also, I'm not really seeing a
match for Richard. Richard is the guy that setups new OpenStack
projects/tenants and users - so administration of a running cloud. Did I
oversee that or was that implicit in Anna's description?

Dave, your personas look great with just a little bit too much detail
for my taste. I got a little bit lost to figure out who does what and
would need some kind of summary.

What about adding some kind of "table" for each persona like the
following (this needs to be refined, just a quick writeup) to make
clearer their usage of the cloud (could be also an overall summary table):
* X is an admin of the cloud
* X uses the cloud - launches images
* X configures OpenStack
* X enhances the OpenStack software itself
* X builds software that uses OpenStack APIs
* X deploys OpenStack

Just looking at Brad: I think his primary goal is to "use the cloud" but
to achieve that he needs to "deploy OpenStack", and "configure OpenStack".

Andreas

> 
> Thanks,
> Dave.
> 
> On 09/30/2013 06:05 PM, Anne Gentle wrote:
>> Hi all, 
>>
>> I meant to send this right after Dave sent it out, and now I figure,
>> better late than never! He hasn't gotten any input from the user
>> committee list, but perhaps the docs list would be interested in giving
>> input. 
>>
>> Thanks Bruce for putting them together, feel free to share your findings
>> with the openstack-docs list as you get input.
>>
>> Anne
>>
>>
>> ---------- Forwarded message ----------
>> From: *Dave Neary* <dneary at redhat.com <mailto:dneary at redhat.com>>
>> Date: Mon, Sep 9, 2013 at 10:28 AM
>> Subject: [User-committee] OpenStack personas (basis for further work)
>> To: "user-committee at lists.openstack.org
>> <mailto:user-committee at lists.openstack.org>"
>> <user-committee at lists.openstack.org
>> <mailto:user-committee at lists.openstack.org>>, Bruce Reeler
>> <breeler at redhat.com <mailto:breeler at redhat.com>>
>>
>>
>> Hi all,
>>
>> A colleague of mine, Bruce Reeler, recently took a first shot at
>> drafting some personas for OpenStack documentation inside Red Hat. With
>> his permission, I'm sharing them here for comment and development.
>>
>> https://docs.google.com/document/d/16rkiXWxxgzGT47_Wc6hzIPzO2-s2JWAPEKD0gP2mt7E/edit?usp=sharing
>>
>> I think that we need to have a bigger range of these to address
>> different domains (scientific computing vs web application deployment,
>> for example), geos (constraints you might encounter in China, Vietnam,
>> etc), and activity types (for example, "developer" should cover DevOps,
>> application developer, developer of OpenStack add-ons or extensions, and
>> OpenStack core developer).
>>
>> But I think these are a great start, and a good conversation starter.
>> Thanks Bruce!
>>
>> Cheers,
>> Dave.
>> --
>> Dave Neary - Community Action and Impact
>> Open Source and Standards, Red Hat - http://community.redhat.com
>> Ph: +33 9 50 71 55 62 <tel:%2B33%209%2050%2071%2055%2062> / Cell: +33 6
>> 77 01 92 13 <tel:%2B33%206%2077%2001%2092%2013>
>>
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>> <mailto:User-committee at lists.openstack.org>
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>>
> 


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