Open Stack

Team,

Here is an overview of user research that was conducted on behalf of the OpenStack community over the past six months including


·         Operator information needs,

·         Novice user experience for Horizon,

·         OpenStackClient (OSC) validation, and

·         Managing quotas at scale.

My impression is that the community generally understands what issues are challenging for operators, but we don’t always have enough specificity on what causes these challenges.  For example, documentation is consistently raised as an issue in the user survey but one cause is that logs are difficult to triage rather than the actual documentation.

As a result, improving logging should be a priority for the community.

Here is a link to the report:

https://drive.google.com/file/d/0B8h-c0zHxYBoXzFMQWJsY09Eclk/view?usp=sharing


In addition, we have also started on creating quick start guides for both the OpenStack Personas and GUI Guidelines:

OpenStack Personas:
https://drive.google.com/file/d/0B8h-c0zHxYBoMXB4UVgtdFFsaDQ/view?usp=sharing

OpenStack GUI Guidelines:
https://drive.google.com/file/d/0B8h-c0zHxYBoV0tHV1l5bVpZZzg/view?usp=sharing


In addition, many of the presentations will be posted to the OpenStack UX YouTube channel.  That channel s updated regularly, so it may be worth checking from time to time.

https://www.youtube.com/channel/UCt6h129lzcjUqLDY005aCxwb