Open Stack

Roland,

These are good suggestions.  Is there a small starting place that we 
could get started on?  I'm very focused on getting the small steps 
rolling because I think that having this group communicating regularly 
and working together addresses the critical gap and make it possible to 
tackle the larger issues over time.

Thanks,

Rob

On 12/10/2014 06:08 AM, Roland Chan wrote:
> I don't know for certain. Metrics from the delivery process are great, but
> we also need good quantifiable customer feedback.
>
>  From the technical side, I would to see full lifestyle information at a
> feature level: metrics related to the quality of the delivery process and
> also post-release metrics. That is how many post release problems did a
> particular feature/blueprint/<insert other grouping below project level>
> create? Hard perhaps, but worthwhile if we're going to improve the
> customer/operator experience.
>
>  From the non technical side, I'd love to be able to track customer
> satisfaction. Can't think how though, given the nature of the distribution
> channels for OpenStack.
>
> Roland
> On 9 Dec 2014 06:54, "Michael Krotscheck" <krotscheck at gmail.com> wrote:
>
>> What do you want to measure? I'm building OpenStack's project and task
>> tracking system, knowing what y'all want to report on would be quite
>> helpful. Resource that can actually flesh out our reporting engine would be
>> even more helpful :)
>>
>> Michael
>>
>> On Sun Dec 07 2014 at 11:38:38 PM Roland Chan <roland at aptira.com> wrote:
>>
>>> What we measure is an interesting question.
>>>
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-- 
   

Rob
____________________________
Rob Hirschfeld, 512-773-7522

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