Open Stack

On 03/07/2014 02:39 PM, Adam Lawson wrote:

> I like the guys at Mirantis but it seems they prefer long-term professional
> service engagements that are well beyond the budget of most individuals and
> SMB's. Not a fault issue, just not the sort of engagement companies like us
> would find useful for shorter/targeted engagements.

I'm sure you realize that figuring out all the tentacles hiding inside
somebody's homegrown no-distribution ${software} installation is the
biggest part of the support effort; it's a significant investment of
time and resources. If it were me, I'd charge $X per year or $X+e for a
one-off engagement because in the latter case I get no R for the I.

-- 
Dimitri Maziuk
Programmer/sysadmin
BioMagResBank, UW-Madison -- http://www.bmrb.wisc.edu

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