Open Stack

Are these really the "official" openstack forums? I didn't get the
impression that this was settled. Didn't we bypass some processes here?

On 5/3/11 2:49 PM, "Jordan Rinke" <jordan at openstack.org> wrote:

>Ladies and Gentlemen... welcome to the official OpenStack Forums!
>
>http://forums.openstack.org
>
>Work in progress so feel free to join and post up any comments about the
>forum etc.
>
>-----Original Message-----
>From: "Everett Toews" <everett.toews at cybera.ca>
>Sent: Tuesday, May 3, 2011 1:22pm
>To: "Anne Gentle" <anne at openstack.org>
>Cc: "Jordan Rinke" <jordan at openstack.org>, openstack at lists.launchpad.net
>Subject: Re: [Openstack] Creating a forum
>
>Regarding your StackExchange questions Anne.
>
>For an Open Source StackExchange-like site OSQA (http://www.osqa.net/)
>could
>be used.
>
>For StackExchange itself it's free as in beer (
>http://area51.stackexchange.com/faq).
>
>"How much does Stack Exchange cost?
>
>Creating a Stack Exchange site is free. Using a Stack Exchange site is
>free. The Creative Commons licenseguarantees that questions and answers
>are
>free to access, free to use and re-use (with attribution), and free to
>shareŠ forever."
>
>Everett
>
>On Tue, May 3, 2011 at 10:48 AM, Anne Gentle <anne at openstack.org> wrote:
>
>> Hey all, thanks for asking for my input. :)
>>
>> A few months ago, I said it's too early. This month, I do sense a need
>>for
>> community support, based on questions I see on the docs site and the
>>types
>> of questions in Launchpad Answers.
>>
>> I think we're getting to a real user community and it would be good
>>timing
>> to start a forum, so I say yes, with the request that we have strong
>>guides.
>> Jordan and Ron can be our one-percenter guys, the ones who are helpful
>>and
>> responsive. We'll need other one-percenters. Vish has done a _great_ job
>> responding to Launchpad Answers. It's getting to be really helpful. But
>>it's
>> not quite a forum. And it's not about the tool, it's about being
>>responsive,
>> right?
>>
>> I don't want to weigh in too heavily on a tools discussion, because it's
>> more about the community and people than a tool. The responses here
>>seem to
>> indicate that sys admins would lean towards forums. I personally like
>>the
>> Stack Exchange style sites for building a reputation which motivates
>> participation if done well. However, OpenStack is not a big enough draw
>>for
>> them to be a "Top Network Site" like Ubuntu. And the tool is certainly
>>not
>> open source. I don't honestly know pricing or licensing or availability
>>of a
>> standalone Stack Exchange site. Does anyone have details there? That
>>info
>> might help with the tools discussion.
>>
>> My main point is that I'd like to ensure responsiveness, so we don't
>>have
>> empty restaurant syndrome in a forum-like support site. The people who
>>will
>> be most responsive to users and adopters should probably weigh in on the
>> tools discussion. Devs won't need to monitor the admin community support
>> site once we get a core group of admins running OpenStack and helping
>> others.
>>
>> So that's my current thinking.
>> Anne
>>
>>
>>
>> On Tue, May 3, 2011 at 9:36 AM, Jordan Rinke <jordan at openstack.org>
>>wrote:
>>
>>> Interesting because Ron very specifically mentioned being able to find
>>> useful and relevant information on the Ubuntu forums without bothering
>>> devs
>>> at the beginning of this discussion (which Soren then noted as an
>>> excellent
>>> point).
>>>
>>> We don't have an extended answer from Anne yet, but she did vote Yes on
>>> the
>>> survey (unless someone else used her name since there is no real auth).
>>>
>>> -----Original Message-----
>>> From: Thierry Carrez [mailto:thierry at openstack.org]
>>> Sent: Tuesday, May 03, 2011 9:27 AM
>>> To: Jordan Rinke
>>> Cc: openstack at lists.launchpad.net
>>> Subject: Re: [Openstack] Creating a forum
>>>
>>> Jordan Rinke wrote:
>>> > I think a purely QnA site misses the mark a little, that style is
>>> > great for a very specific question (And the OSQnA stuff Everett
>>>linked
>>> > looks great) but I think a lot of users are lacking the knowledge to
>>> > ask a very specific question just yet. So maybe it is that we need a
>>> > place for random discussion, but that can also specifically answer a
>>> question as well.
>>>
>>> If you take Ubuntu (arguably one of the largest software-related
>>>forums in
>>> the world), the forums are completely ignored by developers, so it
>>>relies
>>> on
>>> a completely separate user community. It is a source for wrong (or
>>> outdated)
>>> technical answers and user frustration.
>>>
>>> They recently set up a stackexchange site at ask.ubuntu.com, and it is
>>>a
>>> huge success. Developers and users contribute to it, and it's a
>>>valuable
>>> and
>>> continuously-updated source of information.
>>>
>>> I don't want us to run into the same failure before realizing there is
>>>a
>>> better and more targeted tool available... Personally I would ignore
>>> forums
>>> (since they are a waste of time), but contribute to the stackexchange
>>>site
>>> (since they are an easy way to contribute reference information).
>>>
>>> > 77.8% voting for a forum at this point (out of 18 responses)
>>>
>>> I would wait on Anne's answer before taking any hasty decision based
>>>on a
>>> binary poll.
>>>
>>> --
>>> Thierry Carrez (ttx)
>>> Release Manager, OpenStack
>>>
>>>
>>> _______________________________________________
>>> Mailing list: https://launchpad.net/~openstack
>>> Post to     : openstack at lists.launchpad.net
>>> Unsubscribe : https://launchpad.net/~openstack
>>> More help   : https://help.launchpad.net/ListHelp
>>>
>>
>>
>> _______________________________________________
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>> Post to     : openstack at lists.launchpad.net
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>>
>>
>
>
>
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