Open Stack

Thanks, yes, please include me.  MUCH appreciated!

Aminah Nailor
Phone 404.973.7729
Aminah.Nailor at wellsfargo.com<mailto:Aminah.Nailor at wellsfargo.com>

From: Ju Lim [mailto:julim at redhat.com]
Sent: Thursday, August 27, 2015 11:14 AM
To: Kruithof, Piet
Cc: Shamail Tahir; Liz Blanchard; Stan Haozhe Li; Greg Hintermeister; Benchenaa, Hayat; Jeffrey A Calcaterra; Serena Doyle; openstack-personas at lists.openstack.org; Nailor, Aminah
Subject: Re: Persona meeting in Austin

Including Aminah Nailor as she has expressed interest in helping in this effort as well as the OpenStack Personas mailing list so that others are aware of this effort and can chime in if they wish to contribute.

Thanks,
Ju

On Thu, Aug 27, 2015 at 10:58 AM, Kruithof, Piet <pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>> wrote:
Hiya,

My manager still needs to review (scrub) the HP cloud roles document.  However, I did want to point yo at some additional resources:

Personas developed by the UX working group (in progress, draft):
https://wiki.openstack.org/wiki/Personas
https://wiki.openstack.org/wiki/PersonaPotentialRoles

One of the approaches was to organize the personas as ecosystems that shape user roles and goals.  This was driven by one of the findings that attitudes about OpenStack vary significantly based on the type of business.
https://wiki.openstack.org/wiki/OpenStack_Personas

Data collected from the persona interviews about a year ago:
https://docs.google.com/spreadsheets/d/1CslXeXMUDNv1DsBEVSZWJbGmPnejJW-PzkIWege5-ZA/edit?usp=sharing

A couple of other things.  We could potentially decide that there is enough data and its just a matter of refining and creating a presentation around the personas.  If that’s the case, we could consider pivoting and using the time in Austin as a strategy session for community UX work.


Cheers,

Piet






Piet Kruithof
Sr UX Architect, HP Helion Cloud
PTL, OpenStack UX project

"For every complex problem, there is a solution that is simple, neat and wrong.”

H L Menken


From: Shamail Tahir <itzshamail at gmail.com<mailto:itzshamail at gmail.com><mailto:itzshamail at gmail.com<mailto:itzshamail at gmail.com>>>
Date: Wednesday, August 26, 2015 at 9:30 PM
To: Piet Kruithof <pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>>
Cc: Liz Blanchard <lsurette at redhat.com<mailto:lsurette at redhat.com><mailto:lsurette at redhat.com<mailto:lsurette at redhat.com>>>, Ju Lim <julim at redhat.com<mailto:julim at redhat.com><mailto:julim at redhat.com<mailto:julim at redhat.com>>>, Stan Haozhe Li <lih at us.ibm.com<mailto:lih at us.ibm.com><mailto:lih at us.ibm.com<mailto:lih at us.ibm.com>>>, Greg Hintermeister <gregh at us.ibm.com<mailto:gregh at us.ibm.com><mailto:gregh at us.ibm.com<mailto:gregh at us.ibm.com>>>, "Benchenaa, Hayat" <hayat.benchenaa at intel.com<mailto:hayat.benchenaa at intel.com><mailto:hayat.benchenaa at intel.com<mailto:hayat.benchenaa at intel.com>>>, Jeffrey A Calcaterra <jacalcat at us.ibm.com<mailto:jacalcat at us.ibm.com><mailto:jacalcat at us.ibm.com<mailto:jacalcat at us.ibm.com>>>, Serena Doyle <sdoyle at redhat.com<mailto:sdoyle at redhat.com><mailto:sdoyle at redhat.com<mailto:sdoyle at redhat.com>>>
Subject: Re: Persona meeting in Austin

Hi everyone,

Thanks for letting me participate in this working session.  Piet and I met at the operators summit (during the product WG session) and connected on this topic since the Product WG is writing user stories to discuss features/functionality.  As a part of the user story, we have to specify actors/personas and, currently, we have not defined any standardized personas.  I look forward to working with this team and being able to share the work done here with the Product WG team.

I will most likely have to attend remotely but I will try my best to be there in person if possible.

Here is a sample user story currently in our repository:
https://github.com/openstack/openstack-user-stories/blob/master/user-stories/draft/rollingupgrades.rst

--
Thanks,
Shamail Tahir
t: @ShamailXD
tz: Eastern Time

On Wed, Aug 26, 2015 at 10:50 PM, Kruithof, Piet <pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>> wrote:
As an aside,  I went ahead and scrubbed HP’s cloud roles document but still need to have my manager review it.  Hopefully by end of week.

Piet


Piet Kruithof
Sr UX Architect, HP Helion Cloud
PTL, OpenStack UX project

"For every complex problem, there is a solution that is simple, neat and wrong.”

H L Menken


From: Liz Blanchard <lsurette at redhat.com<mailto:lsurette at redhat.com><mailto:lsurette at redhat.com<mailto:lsurette at redhat.com>>>
Date: Wednesday, August 26, 2015 at 11:06 AM
To: Ju Lim <julim at redhat.com<mailto:julim at redhat.com><mailto:julim at redhat.com<mailto:julim at redhat.com>>>
Cc: Stan Haozhe Li <lih at us.ibm.com<mailto:lih at us.ibm.com><mailto:lih at us.ibm.com<mailto:lih at us.ibm.com>>>, Greg Hintermeister <gregh at us.ibm.com<mailto:gregh at us.ibm.com><mailto:gregh at us.ibm.com<mailto:gregh at us.ibm.com>>>, "Benchenaa, Hayat" <hayat.benchenaa at intel.com<mailto:hayat.benchenaa at intel.com><mailto:hayat.benchenaa at intel.com<mailto:hayat.benchenaa at intel.com>>>, Jeffrey A Calcaterra <jacalcat at us.ibm.com<mailto:jacalcat at us.ibm.com><mailto:jacalcat at us.ibm.com<mailto:jacalcat at us.ibm.com>>>, Piet Kruithof <pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>>, Serena Doyle <sdoyle at redhat.com<mailto:sdoyle at redhat.com><mailto:sdoyle at redhat.com<mailto:sdoyle at redhat.com>>>
Subject: Re: Persona meeting in Austin

Hi all,

Thanks for including me in the conversation. I won't be able to travel this year so I won't be able to attend this in person unfortunately. I know that F2F is much preferred for these types of activities, so I look forward to hearing how it goes and hope to be able to learn from the work you all do and apply it while designing!

Best,
Liz

On Wed, Aug 26, 2015 at 12:13 PM, Ju Lim <julim at redhat.com<mailto:julim at redhat.com><mailto:julim at redhat.com<mailto:julim at redhat.com>>> wrote:
Hi Stan et al:

I agree F2F is preferable; however, with the upcoming OpenStack Summit in Tokyo, I'm trying to reduce traveling that month (as it puts a lot of burden on my family).

That being said, I'd be happy to participate and collaborate remotely.  Additionally, we might be able to get more participation if we provide remote collaboration capabilities -- if we're interested in additional folks joining in this effort.

Thanks,
Ju


On Wed, Aug 26, 2015 at 12:00 PM, Stan Haozhe Li <lih at us.ibm.com<mailto:lih at us.ibm.com><mailto:lih at us.ibm.com<mailto:lih at us.ibm.com>>> wrote:

Hi Ju,

Face to face collaboration would be ideal as we have collaborative spaces designed for design collaborations.

But we can also use tools to facilitate remote collaboration, like Mura.ly for post-it sessions, Ziggy Cameras to project sketches over video streams, etc.

-Stan

[Inactive hide details for Ju Lim ---08/26/2015 10:34:59 AM---Hi Piet: I'm indifferent about the dates other than it should be w]Ju Lim ---08/26/2015 10:34:59 AM---Hi Piet: I'm indifferent about the dates other than it should be way before the

From: Ju Lim <julim at redhat.com<mailto:julim at redhat.com><mailto:julim at redhat.com<mailto:julim at redhat.com>>>
To: "Kruithof, Piet" <pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>>
Cc: Stan Haozhe Li/Austin/IBM at IBMUS, Greg Hintermeister/Rochester/IBM at IBMUS, Jeffrey A Calcaterra/Raleigh/IBM at IBMUS, Liz Blanchard <lsurette at redhat.com<mailto:lsurette at redhat.com><mailto:lsurette at redhat.com<mailto:lsurette at redhat.com>>>, Serena Doyle <sdoyle at redhat.com<mailto:sdoyle at redhat.com><mailto:sdoyle at redhat.com<mailto:sdoyle at redhat.com>>>, "Benchenaa, Hayat" <hayat.benchenaa at intel.com<mailto:hayat.benchenaa at intel.com><mailto:hayat.benchenaa at intel.com<mailto:hayat.benchenaa at intel.com>>>
Date: 08/26/2015 10:34 AM

Subject: Re: Persona meeting in Austin
________________________________



Hi Piet:

I'm indifferent about the dates other than it should be way before the Tokyo Summit.  I'm not sure about the travel but can definitely do it remotely via video conferencing like last time.  Any thoughts about remote participation?

Thoughts?

Thanks,
Ju


On Wed, Aug 26, 2015 at 11:01 AM, Kruithof, Piet <pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>> wrote:

Ccing a few folks (who may be attending)

Ju, Liz, Jeff, Serena and Hyat,

See below.

The meeting will be in Austin.  Do you have a preference?  I would like to do Option #3.

Piet

Piet Kruithof
Sr UX Architect, HP Helion Cloud
PTL, OpenStack UX project

"For every complex problem, there is a solution that is simple, neat and wrong.”

H L Menken


From: Stan Haozhe Li <lih at us.ibm.com<mailto:lih at us.ibm.com><mailto:lih at us.ibm.com<mailto:lih at us.ibm.com>><mailto:lih at us.ibm.com<mailto:lih at us.ibm.com><mailto:lih at us.ibm.com<mailto:lih at us.ibm.com>>>>
Date: Wednesday, August 26, 2015 at 8:54 AM
To: Piet Kruithof <pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>>>
Cc: Greg Hintermeister <gregh at us.ibm.com<mailto:gregh at us.ibm.com><mailto:gregh at us.ibm.com<mailto:gregh at us.ibm.com>><mailto:gregh at us.ibm.com<mailto:gregh at us.ibm.com><mailto:gregh at us.ibm.com<mailto:gregh at us.ibm.com>>>>
Subject: Re: Persona meeting in Austin


It's actually 5th and 6th of October instead of 2nd and 3rd.

A couple options are:

1. Keep the workshop to be 2 days, and stay late during these two days.

2. We can schedule the workshop from 4th to 6th, so that we have three days, but this would require people to come on Sunday.

3. We can use the collaborative space on 5th and 6th, and use a different space on 7th, but this would require we move all artifacts generated in the workshop late on 6th.

-Stan


[Inactive hide details for "Kruithof, Piet" ---08/25/2015 08:17:08 PM---What do you think?  I’m kind of torn because we may nee]"Kruithof, Piet" ---08/25/2015 08:17:08 PM---What do you think?  I’m kind of torn because we may need more than two days to work on the personas.

From: "Kruithof, Piet" <pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>>>
To: Stan Haozhe Li/Austin/IBM at IBMUS
Cc: Greg Hintermeister/Rochester/IBM at IBMUS
Date: 08/25/2015 08:17 PM
Subject: Re: Persona meeting in Austin

________________________________



What do you think?  I’m kind of torn because we may need more than two days to work on the personas.  However, the 12-14th is a bit close to the summit and won’t leave us a lot of time to prepare the personas.

Piet


Piet Kruithof
Sr UX Architect, HP Helion Cloud
PTL, OpenStack UX project

"For every complex problem, there is a solution that is simple, neat and wrong.”

H L Menken


From: Stan Haozhe Li <lih at us.ibm.com<mailto:lih at us.ibm.com><mailto:lih at us.ibm.com<mailto:lih at us.ibm.com>><mailto:lih at us.ibm.com<mailto:lih at us.ibm.com><mailto:lih at us.ibm.com<mailto:lih at us.ibm.com>>><mailto:lih at us.ibm.com<mailto:lih at us.ibm.com><mailto:lih at us.ibm.com<mailto:lih at us.ibm.com>>>>
Date: Tuesday, August 25, 2015 at 2:07 PM
To: Piet Kruithof <pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>>>
Cc: Greg Hintermeister <gregh at us.ibm.com<mailto:gregh at us.ibm.com><mailto:gregh at us.ibm.com<mailto:gregh at us.ibm.com>><mailto:gregh at us.ibm.com<mailto:gregh at us.ibm.com><mailto:gregh at us.ibm.com<mailto:gregh at us.ibm.com>>><mailto:gregh at us.ibm.com<mailto:gregh at us.ibm.com><mailto:gregh at us.ibm.com<mailto:gregh at us.ibm.com>>>>
Subject: Re: Persona meeting in Austin


Hi Piet,

Thanks for reaching out, I was just about to email you on this.

I've been trying to secure rooms for the persona workshop, and initially I try to book the collaborative spaces with movable whiteboards that we have in the design studio. However, due to limited availability and vast demand, the earliest days these spaces would be available are: 2nd and 3rd October and 12 to 14 October.

Would these two times work?

I'm still looking for rooms at other buildings that might be available earlier, but I think these design spaces are ideal for a persona workshop.

-Stan

[Inactive hide details for "Kruithof, Piet" ---08/25/2015 02:54:26 PM---Hi Stan | Hi Greg, Hope all is well.]"Kruithof, Piet" ---08/25/2015 02:54:26 PM---Hi Stan | Hi Greg, Hope all is well.

From: "Kruithof, Piet" <pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com><mailto:pieter.c.kruithof-jr at hp.com<mailto:pieter.c.kruithof-jr at hp.com>>>>
To: Stan Haozhe Li/Austin/IBM at IBMUS, Greg Hintermeister/Rochester/IBM at IBMUS
Date: 08/25/2015 02:54 PM
Subject: Persona meeting in Austin

________________________________



Hi Stan | Hi Greg,

Hope all is well.

I was wondering whether you have thought about the proposed persona workshop.  Where you still interested in hosting in Austin?  If so, what dates did you have in mind?

Piet





Piet Kruithof
Sr UX Architect, HP Helion Cloud
PTL, OpenStack UX project

"For every complex problem, there is a solution that is simple, neat and wrong.”

H L Menken


[attachment "graycol.gif" deleted by Stan Haozhe Li/Austin/IBM]



--
Ju Lim
Red Hat
Office: 978-399-0422<tel:978-399-0422><tel:978-399-0422<tel:978-399-0422>>
Mobile: 781-507-1323<tel:781-507-1323><tel:781-507-1323<tel:781-507-1323>>
Email: julim at redhat.com<mailto:julim at redhat.com><mailto:julim at redhat.com<mailto:julim at redhat.com>>
IRC: julim




--
Ju Lim
Red Hat
Office: 978-399-0422<tel:978-399-0422><tel:978-399-0422<tel:978-399-0422>>
Mobile: 781-507-1323<tel:781-507-1323><tel:781-507-1323<tel:781-507-1323>>
Email: julim at redhat.com<mailto:julim at redhat.com><mailto:julim at redhat.com<mailto:julim at redhat.com>>
IRC: julim








--
Ju Lim
Red Hat
Office: 978-399-0422
Mobile: 781-507-1323
Email: julim at redhat.com<mailto:julim at redhat.com>
IRC: julim

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