Open Stack

Hi folks. This is my first post to this list. For those of you who don’t know me… Hi, I’m Matt. I’m sometimes known as mfer in IRC. I work for HP Cloud where I’ve worked on UX, websites, CLIs, and SDKs.

Is anyone working on marketing and biz dev related material who is asking the community for personas?

Working on some of the technical bits, I’ve found personas to be really valuable. For example, sometimes they can easily end an argument because the direction is obvious for the personas rather than the niche desires of some devs.

As someone working on clients/bindings/CLIs and who speaks with horizon devs I could use these personas from a technical perspective. These are the ones I could contribute to as well.

This is my 2 cents.

- Matt

On Jan 12, 2014, at 1:23 PM, Andreas Jaeger <aj at suse.com> wrote:

> On 01/11/2014 12:38 AM, Nicholas Chase wrote:
>> On 1/10/2014 6:07 PM, Jenny Mahmoudi wrote:
>>> On Fri, Jan 10, 2014 at 2:29 PM, Dave Neary <dneary at redhat.com
>>> <mailto:dneary at redhat.com>> wrote:
>>> 
>>> I think it's worth separating out buyer personas (for marketing & biz
>>> dev) from user personas (arguably for UX, PTLs and docs). Buyers *might*
>>> be the same people as the users, but typically in enterprise they're
>>> separate.
>>> 
>>> I think for the first iteration we should focus on either user personas
>>> or buyer personas. Where is the greater need? Are there people from
>>> those groups who we can engage in the process?
>> 
>> I think if we're going to going to focus on one or the other, we should
>> focus on user personas, because the community definitely needs them for
>> the UX effort, as well as for docs.  I'm not saying that marketing and
>> biz dev aren't important -- frankly, those are the ones that will be
>> most useful to me in my day job :) -- but I think we need community
>> buy-in for the overall effort, and for that we need to show that the
>> personas themselves are directly useful.
> 
> 
> I agree somehow with your sentiment. For the OpenStack community -
> developers, documentation team, UX team), I consider user personas the
> most important.
> 
> And while like you, Nick, I engage with buyers, you really need to
> convince often first the users (sysadmins) and then it's convincing
> together the buyers.
> 
> Andreas
> -- 
> Andreas Jaeger aj@{suse.com,opensuse.org} Twitter/Identica: jaegerandi
>  SUSE LINUX Products GmbH, Maxfeldstr. 5, 90409 Nürnberg, Germany
>   GF: Jeff Hawn,Jennifer Guild,Felix Imendörffer,HRB16746 (AG Nürnberg)
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> 
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