[Openstack-operators] Help- Errors Restarting Nova on Openstack Liberty environment

Gaurav Goyal er.gauravgoyal at gmail.com
Fri Apr 7 03:51:28 UTC 2017


Dear Openstack Users,

Awaiting your kind response please!
Our environment is in hanged situation because of above mentioned issue.



On Thu, Apr 6, 2017 at 1:32 PM, Gurpreet Thind <gurpreet.thind at cenx.com>
wrote:

> Hi Openstack Operators,
>
> We wanted to install gnocchi on our openstack environment(Liberty). It was
> suppose to be a simple install but it also updated other libraries. Because
> of which now our Nova component (API, Compute,Conductor, ConsoleAuth,
> scheduler etc.) are not working. We are facing the Error: Exception:
> Versioning for this project requires either an sdist tarball, or access to
> an upstream git repository. Are you sure that git is installed?
> Could you please help. I have attached the detailed simulation of the
> steps and provided the logs. please assist.
>
> We no longer want Gnocchi, we want to revert back our system to the
> previous state.
>
> —————————Detailed Information —————————————
>
> *—— We have upgraded pip and installed Gnocchi. *
>
> pip install gnocchi
>
>
> *—— On installing gnocchi the following files got updated.*
>
> gnocchi in /usr/lib/python2.7/site-packages
> Requirement already satisfied (use --upgrade to upgrade): cotyledon>=1.5.0
> in /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): PasteDeploy in
> /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade):
> oslo.middleware>=3.22.0 in /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): pandas>=0.18.0
> in /usr/lib64/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): ujson in
> /usr/lib64/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): jsonpatch in
> /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): numpy>=1.9.0 in
> /usr/lib64/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): six in
> /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade):
> oslo.utils>=3.18.0 in /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): werkzeug in
> /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): WebOb>=1.4.1 in
> /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): voluptuous in
> /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): trollius;
> python_version < "3.4" in /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade):
> oslo.serialization>=1.4.0 in /usr/lib/python2.7/site-packages (from
> gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): Paste in
> /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): iso8601 in
> /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade):
> oslo.config>=2.7.0 in /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): pbr in
> /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): futures in
> /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): tenacity>=3.1.0
> in /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): stevedore in
> /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): oslo.log>=2.3.0
> in /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade):
> oslo.policy>=0.3.0 in /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): pecan>=0.9 in
> /usr/lib/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): scipy>=0.18.1 in
> /usr/lib64/python2.7/site-packages (from gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): setproctitle;
> sys_platform != "win32" in /usr/lib64/python2.7/site-packages (from
> cotyledon>=1.5.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): statsd>=3.2.1 in
> /usr/lib/python2.7/site-packages (from oslo.middleware>=3.22.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): oslo.i18n>=2.1.0
> in /usr/lib/python2.7/site-packages (from oslo.middleware>=3.22.0->
> gnocchi)
> Requirement already satisfied (use --upgrade to upgrade):
> debtcollector>=1.2.0 in /usr/lib/python2.7/site-packages (from
> oslo.middleware>=3.22.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade):
> oslo.context>=2.12.0 in /usr/lib/python2.7/site-packages (from
> oslo.middleware>=3.22.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade):
> Jinja2!=2.9.0,!=2.9.1,!=2.9.2,!=2.9.3,!=2.9.4,>=2.8 in
> /usr/lib/python2.7/site-packages (from oslo.middleware>=3.22.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): python-dateutil
> in /usr/lib/python2.7/site-packages (from pandas>=0.18.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): pytz>=2011k in
> /usr/lib/python2.7/site-packages (from pandas>=0.18.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): jsonpointer>=1.0
> in /usr/lib/python2.7/site-packages (from jsonpatch->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade):
> netifaces>=0.10.4 in /usr/lib64/python2.7/site-packages (from
> oslo.utils>=3.18.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): funcsigs>=0.4;
> python_version == "2.7" or python_version == "2.6" in
> /usr/lib/python2.7/site-packages (from oslo.utils>=3.18.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): monotonic>=0.6
> in /usr/lib/python2.7/site-packages (from oslo.utils>=3.18.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade):
> netaddr!=0.7.16,>=0.7.13 in /usr/lib/python2.7/site-packages (from
> oslo.utils>=3.18.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): pyparsing>=2.1.0
> in /usr/lib/python2.7/site-packages (from oslo.utils>=3.18.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade):
> setuptools>=0.6b1 in /usr/lib/python2.7/site-packages (from
> voluptuous->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): rfc3986>=0.3.1
> in /usr/lib/python2.7/site-packages (from oslo.config>=2.7.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade):
> pyinotify>=0.9.6; sys_platform != "win32" and sys_platform != "darwin" and
> sys_platform != "sunos5" in /usr/lib/python2.7/site-packages (from
> oslo.log>=2.3.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): Mako>=0.4.0 in
> /usr/lib/python2.7/site-packages (from pecan>=0.9->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): WebTest>=1.3.1
> in /usr/lib/python2.7/site-packages (from pecan>=0.9->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): logutils>=0.3 in
> /usr/lib/python2.7/site-packages (from pecan>=0.9->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): singledispatch
> in /usr/lib/python2.7/site-packages (from pecan>=0.9->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): wrapt>=1.7.0 in
> /usr/lib64/python2.7/site-packages (from debtcollector>=1.2.0->oslo.
> middleware>=3.22.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade):
> positional>=1.1.1 in /usr/lib/python2.7/site-packages (from
> oslo.context>=2.12.0->oslo.middleware>=3.22.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): MarkupSafe>=0.23
> in /usr/lib64/python2.7/site-packages (from Jinja2!=2.9.0,!=2.9.1,!=2.9.2,
> !=2.9.3,!=2.9.4,>=2.8->oslo.middleware>=3.22.0->gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): appdirs>=1.4.0
> in /usr/lib/python2.7/site-packages (from setuptools>=0.6b1->voluptuous-
> >gnocchi)
> Requirement already satisfied (use --upgrade to upgrade): packaging>=16.8
> in /usr/lib/python2.7/site-packages (from setuptools>=0.6b1->voluptuous-
> >gnocchi)
>
> *——As a result our Nova-API went to activating state and struck forever. *
>
> MainPID=9477 Id=neutron-dhcp-agent.service ActiveState=active
> MainPID=9474 Id=neutron-l3-agent.service ActiveState=active
> MainPID=4437 Id=neutron-metadata-agent.service ActiveState=active
> MainPID=9476 Id=neutron-openvswitch-agent.service ActiveState=active
> MainPID=4486 Id=neutron-server.service ActiveState=active
> MainPID=50278 Id=openstack-ceilometer-alarm-evaluator.service
> ActiveState=active
> MainPID=53519 Id=openstack-ceilometer-alarm-notifier.service
> ActiveState=active
> MainPID=51340 Id=openstack-ceilometer-api.service ActiveState=active
> MainPID=4510 Id=openstack-ceilometer-central.service ActiveState=active
> MainPID=53991 Id=openstack-ceilometer-collector.service ActiveState=active
> MainPID=50042 Id=openstack-ceilometer-compute.service ActiveState=active
> MainPID=53990 Id=openstack-ceilometer-notification.service
> ActiveState=active
> MainPID=4500 Id=openstack-cinder-api.service ActiveState=active
> MainPID=4429 Id=openstack-cinder-backup.service ActiveState=active
> MainPID=4514 Id=openstack-cinder-scheduler.service ActiveState=active
> MainPID=4488 Id=openstack-cinder-volume.service ActiveState=active
> MainPID=4475 Id=openstack-glance-api.service ActiveState=active
> MainPID=4496 Id=openstack-glance-registry.service ActiveState=active
> MainPID=4497 Id=openstack-heat-api-cfn.service ActiveState=active
> MainPID=59175 Id=openstack-heat-api.service ActiveState=active
> MainPID=9893 Id=openstack-heat-engine.service ActiveState=active
> MainPID=150584 Id=openstack-nova-api.service ActiveState=activating
> MainPID=150585 Id=openstack-nova-cert.service ActiveState=activating
> MainPID=150581 Id=openstack-nova-compute.service ActiveState=activating
> MainPID=150582 Id=openstack-nova-conductor.service ActiveState=activating
> MainPID=150580 Id=openstack-nova-consoleauth.service
> ActiveState=activating
> MainPID=0 Id=openstack-nova-novncproxy.service ActiveState=failed
> MainPID=150583 Id=openstack-nova-scheduler.service ActiveState=activating
>
>
>
> [root at OSKVM1 ~]# openstack-service status | grep nova
> MainPID=152080 Id=openstack-nova-api.service ActiveState=activating
> MainPID=152078 Id=openstack-nova-cert.service ActiveState=activating
> MainPID=152081 Id=openstack-nova-compute.service ActiveState=activating
> MainPID=152077 Id=openstack-nova-conductor.service ActiveState=activating
> MainPID=152079 Id=openstack-nova-consoleauth.service
> ActiveState=activating
> MainPID=0 Id=openstack-nova-novncproxy.service ActiveState=failed
> MainPID=152082 Id=openstack-nova-scheduler.service ActiveState=activating
>
> *——Here are the Error we are getting: *
>
>
> Apr 06 13:21:39 OSKVM1 systemd[1]: Unit openstack-nova-consoleauth.service
> entered failed state.
> Apr 06 13:21:39 OSKVM1 systemd[1]: openstack-nova-consoleauth.service
> failed.
> Apr 06 13:21:39 OSKVM1 systemd[1]: openstack-nova-compute.service holdoff
> time over, scheduling restart.
> Apr 06 13:21:39 OSKVM1 systemd[1]: Starting OpenStack Nova Compute
> Server...
> -- Subject: Unit openstack-nova-compute.service has begun start-up
> -- Defined-By: systemd
> -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
> --
> -- Unit openstack-nova-compute.service has begun starting up.
> Apr 06 13:21:39 OSKVM1 python2[155864]: detected unhandled Python
> exception in '/usr/bin/nova-cert'
> Apr 06 13:21:39 OSKVM1 python2[155782]: communication with ABRT daemon
> failed: timed out
> Apr 06 13:21:39 OSKVM1 python2[155782]: can't communicate with ABRT
> daemon, is it running? local variable 'response' referenced before
> assignment
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: Traceback (most recent call last):
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: File "/usr/bin/nova-api", line 6,
> in <module>
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: from nova.cmd.api import main
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: File "/usr/lib/python2.7/site-packages/nova/cmd/api.py",
> line 25, in <module>
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: from oslo_config import cfg
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: File "/usr/lib/python2.7/site-packages/oslo_config/cfg.py",
> line 458, in <module>
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: import debtcollector
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: File "/usr/lib/python2.7/site-
> packages/debtcollector/__init__.py", line 20, in <module>
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: 'debtcollector').version_string()
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: File "/usr/lib/python2.7/site-packages/pbr/version.py",
> line 457, in version_string
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: return
> self.semantic_version().brief_string()
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: File "/usr/lib/python2.7/site-packages/pbr/version.py",
> line 452, in semantic_version
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: self._semantic =
> self._get_version_from_pkg_resources()
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: File "/usr/lib/python2.7/site-packages/pbr/version.py",
> line 439, in _get_version_from_pkg_resources
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: result_string =
> packaging.get_version(self.package)
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: File "/usr/lib/python2.7/site-packages/pbr/packaging.py",
> line 668, in get_version
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: raise Exception("Versioning for
> this project requires either an sdist"
> Apr 06 13:21:39 OSKVM1 nova-api[155782]: Exception: Versioning for this
> project requires either an sdist tarball, or access to an upstream git
> repository. Are you sure that git is installed?
> Apr 06 13:21:39 OSKVM1 systemd[1]: openstack-nova-api.service: main
> process exited, code=exited, status=1/FAILURE
> Apr 06 13:21:39 OSKVM1 systemd[1]: Failed to start OpenStack Nova API
> Server.
> -- Subject: Unit openstack-nova-api.service has failed
> -- Defined-By: systemd
> -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
> --
> -- Unit openstack-nova-api.service has failed.
> --
> -- The result is failed.
>
>
> *—— I Couldn’t find the Find the Fix for this issue, Please suggest how to
> move further*
>
>
> Regards,
> *Gurpreet Thind*
>
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