[Openstack-operators] Issue when trying to snapshot an instance
Grant
grant at absolutedevops.io
Fri Jun 3 10:17:54 UTC 2016
Hi all,
I was wondering if someone could shed any light on an issue we are
seeing. We are running Kilo in our production environment and when we
are trying to create a snapshot for a particular instance it gets
stuck in a "saving" state and doesn't actually ever save the image.
We are using a ceph back-end and the user that is trying to take a
snapshot is able to take snapshots of all of their other instances, it
is just one that is failing.
Error log from the nova compute host below:
2016-06-02 17:13:48.594 52559 WARNING urllib3.connectionpool
[req-8200a3b0-ad2a-406e-969e-c22762db3455
bb07f987fbae485c9e05f06fb0d422c2 a22e503869c34a92bceb66b0c1da7231 - - -]
HttpConnectionPool is full, discarding connection: 10.5.0.205
2016-06-02 17:14:00.042 52559 ERROR nova.compute.manager
[req-8200a3b0-ad2a-406e-969e-c22762db3455
bb07f987fbae485c9e05f06fb0d422c2 a22e503869c34a92bceb66b0c1da7231 - - -]
[instance: 70d42d14-66f6-4374-9038-4b6f840193e0] Error while trying
to clean up image f9844dd5-5a92-4cd4-956d-8ad04cfc5e84
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] Traceback (most recent call last):
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] File
"/usr/lib/python2.7/dist-packages/nova/compute/manager.py", line 405, in
decorated_function
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] self.image_api.delete(context,
image_id)
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] File
"/usr/lib/python2.7/dist-packages/nova/image/api.py", line 141, in delete
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] return session.delete(context,
image_id)
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] File
"/usr/lib/python2.7/dist-packages/nova/image/glance.py", line 410, in delete
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] self._client.call(context, 1,
'delete', image_id)
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] File
"/usr/lib/python2.7/dist-packages/nova/image/glance.py", line 218, in call
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] return getattr(client.images,
method)(*args, **kwargs)
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] File
"/usr/lib/python2.7/dist-packages/glanceclient/v1/images.py", line 255,
in delete
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] resp, body =
self.client.delete(url)
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] File
"/usr/lib/python2.7/dist-packages/glanceclient/common/http.py", line
271, in delete
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] return self._request('DELETE',
url, **kwargs)
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] File
"/usr/lib/python2.7/dist-packages/glanceclient/common/http.py", line
227, in _request
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] raise exc.from_response(resp,
resp.content)
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] HTTPUnauthorized: <html>
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] <head>
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] <title>401 Unauthorized</title>
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] </head>
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] <body>
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] <h1>401 Unauthorized</h1>
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] This server could not verify
that you are authorized to access the document you requested. Either you
supplied the wrong credential
s (e.g., bad password), or your browser does not understand how to
supply the credentials required.<br /><br />
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0]
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] </body>
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0] </html> (HTTP 401)
2016-06-02 17:14:00.042 52559 TRACE nova.compute.manager [instance:
70d42d14-66f6-4374-9038-4b6f840193e0]
2016-06-02 17:14:00.173 52559 ERROR oslo_messaging.rpc.dispatcher
[req-8200a3b0-ad2a-406e-969e-c22762db3455
bb07f987fbae485c9e05f06fb0d422c2 a22e503869c34a92bceb66b0c1da7231 - - -]
Exception during message handling: Not authorized for imag
e f9844dd5-5a92-4cd4-956d-8ad04cfc5e84.
Any help will be appreciated.
Regards,
--
Grant Morley
Cloud Lead
Absolute DevOps Ltd
Units H, J & K, Gateway 1000, Whittle Way, Stevenage, Herts, SG1 2FP
www.absolutedevops.io <http://www.absolutedevops.io/>
grant at absolutedevops.io <mailto:grant at absolutedevops.i> 0845 874 0580
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