[Openstack-operators] [Openstack] Companies Offering Paid Support?

Adam Lawson alawson at aqorn.com
Fri Mar 7 21:59:38 UTC 2014

Much appreciated for all of the responses. I actually lost some sleep over
this last night. Those who have support capabilities, please reach out to
me offline for further coordination. Basically our company was engaged to
deploy a Swift platform for a Fortune 50 client for internal and (eventual)
external consumers. Deploying the cluster from scratch is presenting us
with some authentication challenges we're scratching our heads to overcome.
Will likely need some guidance deploying the multi-proxy multi-keystone
geo-disperse PoC to use as lessons learned in the upcoming pilot.

Company HQ is in Germany so other security-related assistance might come
into play. But right now we just need support availability around the PoC
which needs to be functional and consistent with our design.

Thanks all. Glad to see support options are out there!

*Adam Lawson*
427 North Tatnall Street
Ste. 58461
Wilmington, Delaware 19801-2230
Toll-free: (888) 406-7620

On Fri, Mar 7, 2014 at 1:02 PM, Dimitri Maziuk <dmaziuk at bmrb.wisc.edu>wrote:

> On 03/07/2014 02:39 PM, Adam Lawson wrote:
> > I like the guys at Mirantis but it seems they prefer long-term
> professional
> > service engagements that are well beyond the budget of most individuals
> and
> > SMB's. Not a fault issue, just not the sort of engagement companies like
> us
> > would find useful for shorter/targeted engagements.
> I'm sure you realize that figuring out all the tentacles hiding inside
> somebody's homegrown no-distribution ${software} installation is the
> biggest part of the support effort; it's a significant investment of
> time and resources. If it were me, I'd charge $X per year or $X+e for a
> one-off engagement because in the latter case I get no R for the I.
> --
> Dimitri Maziuk
> Programmer/sysadmin
> BioMagResBank, UW-Madison -- http://www.bmrb.wisc.edu
> _______________________________________________
> Mailing list:
> http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack
> Post to     : openstack at lists.openstack.org
> Unsubscribe :
> http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.openstack.org/pipermail/openstack-operators/attachments/20140307/e44b7c5f/attachment.html>

More information about the OpenStack-operators mailing list