Now I am attaching a screenshot - I have just asked one Ubuntu Korea community member (in fact he is the leader in Ubuntu community who is usually online - LoL) to register a new Zanata account since I thought that he did not register any account in Zanata, but he has seen the same error message. With many thanks, /Ian Ian Y. Choi wrote on 5/8/2017 7:34 PM: > Hello Alex and Patrick, > > I am very thankful your your all and kind support on Zanata - > translate.openstack.org <http://translate.openstack.org> :) > > Now I have a question on some authentication part in > translate.openstack.org <http://translate.openstack.org> . > > As you might have already noticed, I18n team will have one important > Hands-on Workshop session during Boston Summit on this Wednesday [1]. > Yesterday, I met a Chinese OpenStack contributor and I asked her to > also join in translate.openstack.org <http://translate.openstack.org>. > However, she could not proceed to register in translate.openstack.org > <http://translate.openstack.org> although she already had registered > www.openstack.org <http://www.openstack.org> account and signed ICLA. > I was trying to find some log messages in Zanata but I did not know > how to see some log messages. > > Would you investigate in this important authentication problem? > > It might imply that many participants on this Wednesday for Hands-on > Workshop session will not able to register their accounts in Zanata, > and now I am too much worried about this worst case. > If we might need actual server logs in the production server, please > tell me then I will ask this to infra team members. > > > With many thanks, > > /Ian > > [1] > https://www.openstack.org/summit/boston-2017/summit-schedule/events/18387/i18n-101-introduction-to-translation-and-contributing-qualified-translation-with-useful-tips -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.openstack.org/pipermail/openstack-i18n/attachments/20170508/6140ede4/attachment-0001.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: zanata-auth-error-new-user-registration.png Type: image/png Size: 101564 bytes Desc: not available URL: <http://lists.openstack.org/pipermail/openstack-i18n/attachments/20170508/6140ede4/attachment-0001.png>