[OpenStack-docs] Fwd: [openstack-dev] [all] Proper escalation venues for stuck reviews

Lana Brindley openstack at lanabrindley.com
Fri May 29 02:01:47 UTC 2015


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Forwarding, because it's an important reminder of how to treat each
other on reviews, and I don't want anybody to miss it.

Remember: be kind, be helpful.

L


- -------- Forwarded Message --------
Subject: [openstack-dev] [all] Proper escalation venues for stuck reviews
Date: Thu, 28 May 2015 17:12:07 -0700
From: Stefano Maffulli <stefano at openstack.org>
Reply-To: OpenStack Development Mailing List (not for usage questions)
<openstack-dev at lists.openstack.org>
To: openstack-dev at lists.openstack.org

First of all a reminder to everybody doing code reviews:

 Avoid sarcasm and jokes

Those travel poorly across TCP/IP and don't translate well in different
languages. Just don't use them.

If you get a negative vote or comments you don't like/understand ask for
more explanations. Offer a place and venue to discuss it more. IRC chat
or phone conversation (followed by written resolution on the review
itself) will go a long way to clarify things.

If you're *giving* a negative comment, offer a place and venue to
discuss it more, like above.

If the disagreement persists, simply agree to disagree: nobody ever
changes their mind based on someone else repeating the same thing over
and over. The way to move the conversation forward is to escalate to
PTLs and the Developer Advocate/Community Manager.

Friendly yours,
Stef

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