[Openstack-docs] User surveys
Nicholas Chase
nchase at mirantis.com
Fri Jan 24 05:41:54 UTC 2014
We're trying to get a sense of the people who are using OpenStack to try
and create a set of personas that at least provides a starting point for
understanding our audience.
I was only asking because I thought that we already had it; apparently,
from your answers, I'm assuming we don't. :( Allegedly the User
Committee is creating an anonymized set, but it's not at the top of
their priority list; I thought I'd short circuit that issue, but I guess
I can't. :(
Thanks anyway!
---- Nick
On 1/24/2014 12:07 AM, Anne Gentle wrote:
>
>
>
> On Thu, Jan 23, 2014 at 10:28 PM, Nicholas Chase <nchase at mirantis.com
> <mailto:nchase at mirantis.com>> wrote:
>
> Thanks, Anne, that's a pretty interesting list. I do think that the
> complaints that installation is too hard should be under "problems
> docs can't necessarily solve" though. :) Mind if I move them?
>
> Meanwhile, I didn't get an answer, though; do we, or do we not have
> a set of anonymized answers from at least one survey? Do you know?
>
>
> These are the docs-related answers from all the survey responses. I'm
> pretty sure they can't give answers from one survey as it's too easy to
> identify the responder? What would a single set of answers give you that
> you're seeking?
> Anne
>
>
> ---- Nick
>
>
> On 1/17/2014 2:21 PM, Anne Gentle wrote:
>
> Hi Nick,
> How timely, I just asked for comments from the user committee
> about docs
> from the most recent survey (presented in Nov 2013). It's what's
> making
> me want to add docs-specific questions to the survey since the
> responses
> were free form and often vague. Even so, I categorized them as
> best I
> could.
>
> https://etherpad.openstack.__org/p/user-survey-doc-__comments-2013
> <https://etherpad.openstack.org/p/user-survey-doc-comments-2013>
>
> I have some thinking time on this, but want all your thoughts on how
> we've already addressed these comments and what we should do to
> address
> them further. I'd love input and ideas by Jan 31st.
>
> Thanks,
> Anne
>
>
>
>
> On Fri, Jan 17, 2014 at 12:54 PM, Nicholas Chase
> <nchase at mirantis.com <mailto:nchase at mirantis.com>
> <mailto:nchase at mirantis.com <mailto:nchase at mirantis.com>>> wrote:
>
> Do I remember correctly that we had, at one point,
> anonymized user
> surveys? I'm trying to get them for the Personas working
> group.
> Even if they're a release or two back, they'd be helpful.
>
> ---- Nick
>
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