[Openstack-docs] Adding docs questions to user survey

Anne Gentle anne at openstack.org
Sun Feb 23 22:55:18 UTC 2014


I didn't get any input, so I'm going to send these as-is to request
inclusion in the user survey.

Thanks,
Anne


On Thu, Jan 23, 2014 at 7:44 PM, Anne Gentle <anne at openstack.org> wrote:

> Hi again all,
> Tim Bell has set a deadline of March 1st for getting user questions in the
> next survey.
>
> I'd like input on these questions by Feb. 14, please write your
> suggestions to the list and I'll gather and send to the user committee.
>
> Thanks,
> Anne
>
>
> On Thu, Jan 16, 2014 at 7:48 PM, Anne Gentle <anne at openstack.org> wrote:
>
>> Hi all,
>> Everett Towes has started a nice thread about adding specific questions
>> to the user survey, so I wanted to get input on adding these specific
>> questions about docs to the user survey.
>>
>> I used these questions about API docs in an internal-to-Rackspace survey
>> and I think they'll transfer well to the end-user audience.
>>
>>
>> 1. What is your number one top priority in evaluating API and SDK docs as
>> a consumer of them? Rank first and second only.
>> Accuracy
>> Proof that it's reviewed or tested
>> Quality
>> Professional polish and editing
>> Meeting end-user needs
>> Consistency
>> Timely updates
>> Clear feedback channel
>> Uses a formatting standard correct for the language
>> I don't consume them
>>
>> 2. What are the most valuable features of the current OpenStack API docs?
>>
>> Ability to comment
>> Storing source in Github (so that I can collaborate on docs)
>> Review workflow that enables edits to be approved
>> Syntax highlighting for code samples
>> Look and feel
>> Support for translations
>> Multiple outputs (PDF, HTML, ebook)
>>
>> 3. What do the current OpenStack API docs lack?
>>
>> Well-organized content across projects
>> Intuitive editing workflow
>> Stability, reliable output processing
>> Search functionality
>> Ease of incorporating working tested samples
>> Low or no cost licensing of tool chain
>> Community collaboration
>> Automation
>>
>> Once we have a set of questions we like, I'll send to the user-committe
>> mailing list.
>>
>> If you think we should focus on deployer docs as "users" also let us
>> know. I would guess we would get 2-3 questions max so we'll have to
>> prioritize.
>>
>> Thanks,
>> Anne
>>
>
>
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