Paying for Openstack support

Jimmy McArthur jimmy at openinfra.dev
Fri Mar 3 20:08:45 UTC 2023


Just to note, there are plenty of organizations that provide support in the US: Virtuozzo, Vexxhost, Red Hat, Canonical, SharkTech, Mirantis, OpenMetal (for hosted private cloud), to name a few.

> On Mar 3, 2023, at 2:03 PM, John van Ommen <john.vanommen at gmail.com> wrote:
> 
> I've worked on a number of RHOSP deployments that relied on Red Hat support, and the experience was positive.
> 
> The first OpenStack project that I did, it depended on SwiftStack for support and they were great. But they were acquired by Nvidia.
> 
> AFAIK, there aren't many companies that still provide OpenStack support in the United States. From what I understand, RackSpace has been pivoting towards doing AWS support.
> 
> On Fri, Mar 3, 2023 at 8:36 AM Albert Braden <ozzzo at yahoo.com <mailto:ozzzo at yahoo.com>> wrote:
> I have a question for the operators here. Is anyone paying for Openstack support and getting good value for your money? Can you contact someone for help with an issue, and get a useful response in a reasonable time? If you have an emergency, can you get help quickly? If so, I would like to hear about your experience.
> 
> Who are you getting good support from? Do they support your operating system too? If not, where do you get your OS support, and how good is it?
> 
> If you work for a company that provides openstack and/or Linux support, you are welcome to send me a sales pitch, but my goal is to hear from operators.
> 

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