Openstack Xena: error deleting image and snapshot via dashboard (as user and as admin)

Massimo Sgaravatto massimo.sgaravatto at gmail.com
Sun Apr 3 06:58:35 UTC 2022


After a restart of httpd and glance I an not able to reproduce anymore the
issue
At any rate thanks a lot for your help !
Cheers, Massimo


On Sat, Apr 2, 2022 at 4:18 PM Laurent Dumont <laurentfdumont at gmail.com>
wrote:

> That is a bit strange.
>
> Can you turn on DEBUG for glance + Horizon (not sure if it's possible for
> that) and retry?
>
> On Sat, Apr 2, 2022 at 10:16 AM Massimo Sgaravatto <
> massimo.sgaravatto at gmail.com> wrote:
>
>> Let me answer on behalf of Federica (my colleague). Nothing is reported
>> in horizon log. There is only this message in one httpd log:
>>
>> wsgi:error] [pid 315710:tid 140368481855232] [remote 192.168.60.229:41096]
>> Internal Server Error:
>> /dashboard/api/glance/images/b57b57ce-b484-4b75-8038-6b5f28b4dc18/
>>
>> Regards, Massimo
>>
>> On Sat, Apr 2, 2022 at 4:07 PM Laurent Dumont <laurentfdumont at gmail.com>
>> wrote:
>>
>>> I would look at the Horizon logs since it will be the one interacting
>>> with Glance through the UI.
>>>
>>> But Glance should show you the image delete attempt.
>>>
>>> On Thu, Mar 31, 2022 at 9:59 AM federica fanzago <
>>> federica.fanzago at pd.infn.it> wrote:
>>>
>>>> Hi all,
>>>>
>>>> we have installed Openstack Xena in our cloud infrastructure (OS
>>>> Centos-Stream 8) and we find a problem with the delete of images and
>>>> snapshots via dashboard. The delete command returns "Error: Unable to
>>>> delete Image:xxx"
>>>>
>>>> Via command line the delete works well.
>>>>
>>>> Looking in glance logs  I don't find any error message.
>>>>
>>>> Did you experienced this problem? Have you suggestions about it?
>>>>
>>>> Thanks,
>>>>
>>>> cheers
>>>>
>>>>      Federica
>>>>
>>>>
>>>> --
>>>> Federica Fanzago
>>>> INFN Sezione di Padova
>>>> Via Marzolo, 8
>>>> 35131 Padova - Italy
>>>>
>>>> Tel: +39 049.967.7367
>>>> --
>>>>
>>>>
>>>>
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