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Both links show the conductor log. It tells us that no valid host was found. The scheduler log should show why no valid host was found.

From: open infra <openinfradn at gmail.com>
Sent: Thursday, June 17, 2021 2:02 AM
To: Braden, Albert <C-Albert.Braden at charter.com>
Cc: openstack-discuss <openstack-discuss at lists.openstack.org>
Subject: Re: [EXTERNAL] Error creating VMs

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Found nova-conductor and nova-scheduler  logs [1],[2].
But I have no idea about what caused this issue.

[1]  http://paste.openstack.org/show/806720/
[2] http://paste.openstack.org/show/806721/


On Wed, Jun 16, 2021 at 8:08 PM Braden, Albert <C-Albert.Braden at charter.com<mailto:C-Albert.Braden at charter.com>> wrote:
Someone will need to dig through the starlingx documentation and figure out where the log files are located. Do you want to do that?

https://docs.starlingx.io/

From: open infra <openinfradn at gmail.com<mailto:openinfradn at gmail.com>>
Sent: Wednesday, June 16, 2021 9:12 AM
To: Braden, Albert <C-Albert.Braden at charter.com<mailto:C-Albert.Braden at charter.com>>
Cc: openstack-discuss <openstack-discuss at lists.openstack.org<mailto:openstack-discuss at lists.openstack.org>>
Subject: Re: [EXTERNAL] Error creating VMs

CAUTION: The e-mail below is from an external source. Please exercise caution before opening attachments, clicking links, or following guidance.
I can see sm-scheduler.log not sure if its the correct log file you mentioned, but I can't see conductor log.
This environment have been deployed using starlingx.

On Wed, Jun 16, 2021 at 6:16 PM Braden, Albert <C-Albert.Braden at charter.com<mailto:C-Albert.Braden at charter.com>> wrote:
Can you check the scheduler and conductor logs on the controllers? There should be entries describing why the instance failed to schedule. You may need to set “debug=true” in nova.conf to get more details.

From: open infra <openinfradn at gmail.com<mailto:openinfradn at gmail.com>>
Sent: Wednesday, June 16, 2021 1:36 AM
To: openstack-discuss <openstack-discuss at lists.openstack.org<mailto:openstack-discuss at lists.openstack.org>>
Subject: [EXTERNAL] Error creating VMs

CAUTION: The e-mail below is from an external source. Please exercise caution before opening attachments, clicking links, or following guidance.
Hi

After setting up OpenStack environment using STX R5 (two controllers, two storage nodes and one worker), I have deployed a VM. VM ended up with ERROR status.

I highly appreciate if someone can guide to dig further (what logs to check ) or to fix this issue.

http://paste.openstack.org/show/806626/

Regards
Danishka

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