Open Stack

On Thu, 25 Feb 2021 at 14:27, Jeremy Stanley <fungi at yuggoth.org> wrote:
>
> On 2021-02-25 09:19:38 +0000 (+0000), Mark Goddard wrote:
> [...]
> > Is there any way to block a particular cloud provider for certain
> > CI jobs until this is resolved?
>
> So just to get this straight, it sounds like you've got a bug in
> your software or your tests which you can only reproduce on one
> cloud provider, and you're asking if we can find a way for you to be
> able to ignore this bug for now so you can go on releasing with it?
> If some of your users come to you saying your software is failing
> for them, do you suggest that they turn off their systems/stop
> running the software? How about start with a link to a failure
> representative of the problem, so others can help you try to
> identify the cause. The build you linked in your followup message
> succeeded, so not much help in figuring out why it's sometimes
> failing.
>
> Also, no, we don't really have a means to allow projects to decide
> which providers their jobs will run in. If most everyone's jobs are
> failing in some provider we disable that provider and work with them
> to figure out the problem. If only one project's jobs are failing,
> it tends to suggest the problem is not with the provider, or maybe
> with a feature in that provider which no other project is trying to
> use. Either way, let's get some detail about the problem and go from
> there. Maybe the issue is more widespread and we can try to find
> evidence to bring to the provider's support team, but so far you've
> provided no evidence to back that assertion.
> --
> Jeremy Stanley

I don't really appreciate the public dressing down, thanks.